Tesco Shift Leader - Days - Aldridge Paddock Ln Express

Tesco UK; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is looking for a Shift Leader to oversee daily operations and ensure excellent customer service. This role offers a starting pay of £14.76/hour and requires candidates to work flexible hours. Responsibilities include coordinating teams, maintaining store performance, and ensuring a safe shopping environment. Only candidates aged 18 or over are eligible for this position.

Qualifications

• Must be 18 years or older.
• Ability to work flexible hours.

Responsibilities

• Oversee duty shifts in a fast-paced retail environment.
• Coordinate team to meet customer expectations.
• Ensure a safe working environment.

Job description

Availability Window

Sun: 05:30 – 23:00
Mon: 05:30 – 23:00
Tue: 05:30 – 23:00
Wed: 05:30 – 23:00
Thu: 05:30 – 23:00
Fri: 05:30 – 23:00
Sat: 05:30 – 23:00

Pay and Hours

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with flexible options down to 12 hours.

Responsibilities

• Work in a fast‑paced retail environment.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening and helping them leave satisfied.
• Look for ways to improve service, coaching colleagues and giving feedback.
• Guide and support colleagues in‑store, ensuring a safe place to work and shop.
• Maintain a great understanding of store performance and assist managers in delivering actions that improve operations.
• Lead from the front, setting a great example for colleagues in everything you do.
• Coordinating the store team to deliver an easy, fuss‑free shopping experience.
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
• Opening and closing the store, completing duty cover and making decisions that keep everyone safe.
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
• Keeping the team well‑informed and up to speed on communications, changes or updates.
• Following health and safety routines and procedures, ensuring colleagues do the same.

Diversity, Inclusion and Flexible Working

We welcome all backgrounds, ensuring everyone feels represented and can be themselves at work.

Flexible working is supported throughout your career. Talk to us about how we can support you.

We are a fully inclusive and accessible recruitment process. For information on accessibility support, please click here.

Legal and Age Requirements

Only candidates aged 18 or over are eligible. Where the role requires work before 06:15 am, after 09:45 pm, or in areas such as warehouse, beer, wine, spirits, counters, bakery, or driving, we only recruit individuals over 18.