Tesco Colleague - Weston-Super-Mare Express

ENGINEERINGUK; Weston-super-Mare; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading grocery retailer in Weston-Super-Mare is seeking a Tesco Colleague to provide outstanding customer service in-store. Responsibilities include serving customers, assisting in various departments, and participating in community events. The ideal candidate has a passion for customer interaction and is a team player. Competitive pay, flexible working options, and various employee benefits are offered in this role.

Benefits

20 days holiday plus personal day

10% employee discount

Access to free wellbeing services

Life cover

Uniform provided

Qualifications

• Passion for delivering great service and greeting customers.
• Ability to build rapport with customers.
• Ability to take initiative and make decisions.

Responsibilities

• Serve customers with passion and pride.
• Work across the store in various service areas.
• Engage in seasonal and charity events.

Skills

Customer service

Teamwork

Initiative

Communication

Job description

Tesco Colleague - Weston-Super-Mare Express

Employer Tesco
Location Weston-Super-Mare, United Kingdom of Great Britain and Northern Ireland
Salary Competitive
Closing date 21 Nov 2025

About the role

Availability Window:

• Sun 05:30:00 – 10:00:00
• Mon 05:30:00 – 09:30:00
• Tue 05:30:00 – 09:30:00
• Thu 05:30:00 – 09:30:00
• Sat 05:30:00 – 13:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week; you may work fewer hours (minimum of 12). We schedule your contracted hours within the availability windows and give you 3 weeks notice of shifts. We support flexibility – if your availability matches closely but not exactly, we still welcome you. Customers are at the heart of everything we do, and this role is for doers with variety and everyday challenges.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you: discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are proud to be a place where Everyone’s Welcome. We support flexible working and are committed to providing a fully inclusive and accessible recruitment process.

Legal

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. Please note that some roles may close earlier than the advertised end date if we receive high volumes of applicants.