Tesco Colleague - Phone Shops - Rotherham Extra

Tesco; Rotherham; Presencial; GBP 17.729 - 19.396; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days holiday plus personal days

Flexible working options

10% off in store

Access to wellbeing services

Life cover and pension benefits

Uniform provided

Descripción de la vacante

A leading retail company in Rotherham seeks a Tesco Colleague to enhance customer experience. The ideal candidate will deliver exceptional service, adapt to a dynamic environment, and uphold company standards. Responsibilities include maintaining store operations and supporting team objectives. This full-time role offers competitive pay and various benefits to support work-life balance.

Formación

• Passion for delivering great service.
• Drive to work in a sales and service environment.
• Ability to adapt in a fast-paced environment.

Responsabilidades

• Deliver a great shopping trip for customers every day.
• Role-model great standards of dress.
• Support cost control in your department.

Conocimientos

Customer service

Adaptability

Team spirit

Presentation

Motivation

Descripción del empleo

Tesco Colleague - Phone Shops - Rotherham Extra

Location: Rotherham, England, United Kingdom

Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location.

We will schedule your contracted hours within the availability window below. You’ll have a three‑week notice of exactly when your shifts will be.

Availability Window

• Sunday: 09:00 – 16:30
• Monday: 09:00 – 15:00
• Tuesday: 09:00 – 18:00
• Wednesday: 10:00 – 19:00
• Friday: 12:00 – 18:00
• Saturday: 09:00 – 16:30

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Key Responsibilities

• Deliver a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order and available for customers, listening for and acting on customer feedback.
• Create an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve customers.
• Follow the service culture in your department, role‑modeling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protect the legal brand by delivering legal compliance, understanding all safe and legal routines and demonstrating due diligence on your department.
• Support your manager to control costs on your department and deliver budgets, support the department to maintain stock record accuracy and be prepared for stock control routines.

Desired Skills & Experience

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The drive and motivation to work in a sales and service environment.
• Ability to adapt to working in a fast‑paced, ever‑changing environment.
• A passion for human connection.
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be on time, well presented and ready to be a brand ambassador.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Exclusive colleague deals on handsets and sims – these amazing deals can also be shared with your family and friends.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use – from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues.

Key Details

• Seniority level: Not Applicable
• Employment type: Full‑time
• Job function: Marketing, Public Relations, Writing/Editing
• Industries: Retail

About Tesco

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note: Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

For more information about us please visit www.tescoplc.com.