Tesco Colleague - Phone Shops - Bognor Regis Superstore

Tesco; Bognor Regis; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Colleague Clubcard discount 10%

Wellbeing services

Life cover

Pension with employer contributions

Discounts, shares & cycle-to-work

Uniform provided

Job summary

Tesco Phone Shop Colleague role in the United Kingdom offers engaging daily challenges in a busy retail environment. You’ll help customers choose mobile products and services, set up contracts, and handle tech questions while delivering friendly, proactive service.

Flexible hours and a minimum guaranteed weekly schedule support work-life balance. Benefit from a comprehensive perks package, including generous holiday entitlement, colleague discounts, and a pension plan.

Qualifications

• Passion for delivering great service to customers.
• Ability to greet customers warmly and create a positive store experience.
• Willingness to help across Phone Shop and wider store with various tech queries.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Assist customers with selecting mobile products and services and complete phone/contract setups.
• Support with a range of tech queries and ensure smooth store routines.

Skills

Customer service

Rapport building

Teamwork

Flexible attitude

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Phone Shop Colleague pay starts at £13.70 per hour, rising to £14.97 in stores within the M25.Some locations may offer additional payments. We guarantee a minimum of 12 hours per week.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

About the role

Availability Window

• Sun 10:00:00 to 16:00:00
• Tue 10:00:00 to 19:00:00
• Wed 10:00:00 to 19:00:00
• Fri 10:45:00 to 17:00:00
• Sat 10:00:00 to 18:00:00

You will be responsible for

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance

You will need

• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
• The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.
• A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Whats in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
• Uniform provided, plus policies to support you through life’s key moments

About Us

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.