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A leading UK retailer in Cardiff is seeking a Tesco Colleague to provide excellent customer service in a dynamic store environment. This role offers flexibility in hours and responsibilities covering a range of store operations. Successful candidates will enjoy numerous benefits including holiday pay, discounts, and access to well-being services. Opportunities for career progression and a commitment to a diverse workplace make this an exciting role for customer-focused individuals.
Employer:
Tesco
Location:
Cardiff, South Glamorgan, CF11 7AT
Pay:
Competitive
Contract Type:
Permanent
Disability Confident:
Yes
Closing Date:
26/12/2025
Availability Window Days From time To time Tue 14:00:00 23:00:00 Thu 14:00:00 23:00:00 Fri 14:00:00 23:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M
25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows.
We will schedule your contracted hours within these times, and you'll have 3 weeks’ notice of exactly when your shifts will be.
We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety.
It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
You will be responsible for Knowing your customers and serving them with passion and pride; giving great natural service.
Passionate and knowledgeable about the products and services within my store.
Working across the store in our service, picking and replenishment areas where required.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Being myself, living our values, making everyone feel welcome and always following our policies.
At times, you may be required to accept deliveries into the store You will need A passion for delivering great service, greeting customers with a smile, and serving them with pride The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip To take the initiative and make decisions that are right for our customers Work well within a team and communicate openly with others Build relationships with colleagues to create a team spirit, having fun and celebrating success Be at work on time, well presented and ready to be a brand ambassador What’s in it for you Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends
About us Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience.
We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities?
With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on.
It's our people that make the difference every day
Proud member of the Disability Confident employer scheme
For more information about us please visit www.tescoplc.com