Tesco Colleague - Dursley Cam Superstore

Tesco PLC; Dursley; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension match

Cycle to work scheme

Uniform provided

Job summary

Tesco PLC is seeking colleagues to join our store team, delivering friendly, helpful service to every customer. You’ll help in service, picking and replenishment, and work across store areas as needed, guided by training to ensure safety and great shopping experiences.

You will be part of a diverse team, welcome customers with a smile, and contribute to a positive, results-driven store culture. This role offers flexible hours and opportunities to progress within Tesco.

Qualifications

• Passion for delivering great customer service
• Willingness to work across store areas including service, picking and replenishment
• Team player with good communication and reliability
• Able to follow training and store policies to keep customers safe and satisfied
• Comfortable with flexible hours and meeting store needs

Responsibilities

• Know your customers and serve them with passion and pride
• Be knowledgeable about products and services in the store
• Work across service, picking and replenishment areas as required
• Apply training to work safely and efficiently for customers
• Make decisions that benefit customers and drive store routines
• Participate in community events and create an inclusive atmosphere
• Help reduce waste, shrink, and deliver store profit
• Handle products with care to maintain quality and reach customers in good condition
• Be a brand ambassador by being punctual, well-presented and welcoming
• Meet great people, learn new things, and be part of a diverse team

Job description

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store
  A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
  It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you., Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

From time To time Mon 06:00:00 15:00:00 Tue 06:00:00 15:00:00 Wed 06:00:00 15:00:00 Fri 06:00:00 15:00:00 Sat 06:00:00 15:00:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small