Tesco Colleague - Chester Northgate Express

Tesco Retail; Chester; On-site; GBP 16,536 - 23,551; Part time

Job summary

Tesco Retail in Chester is seeking enthusiastic colleagues to enhance the shopping experience for our customers. You will assist shoppers with a smile, learn about various products, and be part of a welcoming team. Whether you desire flexibility or career advancement, this position is perfect for you.

The ideal candidate will have strong customer service skills and the ability to engage with customers, ensuring they leave satisfied. Apply now to join a diverse and inclusive work environment.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• Ability to take the initiative and make customer-focused decisions.
• Reliable in attendance and well-presented as a brand ambassador.

Responsibilities

• Serve customers with passion and pride.
• Provide great natural service and product knowledge.
• Help maintain product quality and store performance.

Skills

Customer service skills

Ability to build rapport

Teamwork

Time management

Job description

Availability Window

Days From time To time Mon 15:00:00 23:15:00 Wed 10:00:00 21:00:00 Fri 05:30:00 14:30:00 Sat 05:30:00 14:30:00

Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

What You'll Do

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Key Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Qualifications

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

Eligibility

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Our Commitment to Diversity

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

Accessibility

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.