Tesco Colleague - Chatham Lords Wood Express

Tesco PLC; England; On-site; GBP 1,000 - 26,000; Full time

Job summary

A leading retail supermarket in Chatham is seeking a Tesco Colleague to provide excellent customer service. The successful candidate will engage with customers, handle products carefully, and work effectively within a team. Ideal applicants are over 18 and can expect a flexible schedule with a minimum of 16 hours per week. This role promises a dynamic environment with various responsibilities aimed at enhancing customer experience.

Benefits

Diverse and inclusive team

Career progression opportunities

Flexible working options

Qualifications

• Must be over 18 to apply for this role.

Responsibilities

• Serve customers with passion and pride.
• Be knowledgeable about products and services.
• Work across service, picking, and replenishment areas.

Skills

Customer service

Teamwork

Communication

Job description

Tesco Colleague - Chatham Lords Wood Express

Tesco
Maidstone, ME5 8TH

£25,802 per year - estimated

Full time

NEW

Availability Window Days

• Sun 15:00:00 - 23:00:00
• Wed 15:00:00 - 23:00:00
• Thu 15:00:00 - 23:00:00
• Fri 15:00:00 - 23:00:00
• Sat 15:00:00 - 23:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

We will schedule your contracted hours within the availability windows and provide 3 weeks’ notice of your shifts. We support flexibility, so if your available times match closely but not exactly with those advertised, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

Benefits & Highlights

• Helping to serve shoppers better every day.
• Meeting great people and learning new things in a diverse, inclusive team.
• Offering stability or flexibility to suit your lifestyle and the opportunity to progress your career.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about the store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink, and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• Accepting deliveries into the store when required.
• Greeting customers with a smile and serving them with pride.
• Building rapport with customers so they leave the store having experienced a great shopping trip.
• Taking the initiative and making decisions that are right for our customers.
• Working well within a team and communicating openly with others.
• Building relationships with colleagues to create a team spirit, having fun and celebrating success.
• Being on work on time, well presented and ready to be a brand ambassador.

Requirements

• Must be over 18 to apply for this role.