Tesco Colleague

Tesco Retail; Horsham; On-site; GBP 17,000 - 22,000; Full time

Job summary

Tesco is hiring a Colleague in the United Kingdom. You'll join an inclusive team in our stores, enjoying variety, teamwork, and daily challenges. Roles guarantee a minimum of 16 hours per week, with some locations offering 12+ hours. You'll schedule shifts with notice and must be over 18.

Starting pay is £13.28 per hour, rising to £14.55 in M25 stores, with potential additional payments in some locations. Apply to grow your career while delivering great service to customers.

Qualifications

• Friendly, natural service focus to build rapport with customers.
• Ability to work in a fast-paced store environment and adapt to changing tasks.
• Interest in learning products and services to assist customers.
• Reliable team player with good communication.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Assist customers with products and services and offer help as needed.
• Provide flexible store support including shelf replenishment, checkout service, online order picking, and occasional delivery assistance.
• Make customer-focused decisions and complete store routines.
• Understand how your role supports service quality, sales, waste reduction and store performance.

Skills

Customer service

Teamwork

Flexibility

Retail knowledge

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments.

We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

• To be over 18 for this role.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer,

Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country