Tesco Colleague

Tesco PLC; Dymchurch; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Colleague discount

Night shift premium

Pension with employer contributions

Life assurance

Uniform provided

Job summary

Tesco PLC is seeking a store colleague to deliver high-quality customer service in our in-store environment. You will engage with customers, understand their needs, and assist with products, checkout, and online order picking to ensure smooth store operations.

The role offers flexibility, a minimum of hours and a path to develop within a large retail network, with competitive pay, store benefits and a welcoming team culture.

Qualifications

• Provide friendly, natural service and get to know customers.
• Be confident with Tesco products and services and offer help as needed.
• Provide flexible support across the store, including shelf replenishment, checkout service, and online order picking.
• Build rapport to ensure customers leave with a great experience.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Offer help with products and services when needed.
• Support across store duties including shelf replenishment and checkout.
• Assist with online order picking and occasional delivery tasks.
• Complete store routines and support overall performance.

Skills

Friendly service

Customer engagement

Teamwork

Adaptability

Tools

POS / checkout

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply. You will be responsible for

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
  A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.
  Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.
• Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life's key moments