Tesco Colleague

Tesco PLC; Cricklade; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Colleague Clubcard

Wellbeing services

Life cover

Pension with matched contributions

Employee discounts

Job summary

Tesco PLC is seeking a Colleague to help serve shoppers with passion and pride in our stores. You will greet customers, build rapport, and work as part of a collaborative team to deliver great service at the heart of every shopping trip.

Roles offer a flexible schedule with minimum guaranteed hours and market-leading colleague benefits. You will be part of a diverse, welcoming environment where every Tesco store aims to be your customers’ favourite way to shop.

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions in customers' best interest.
• Work well within a team and communicate openly.
• Be on time, well presented and a brand ambassador.
• Diversity and inclusion are valued and supported.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about store products and services.
• Work across the store in service, picking and replenishment areas.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that are right for customers and deliver in-store routines.
• Participate in seasonal, community and charity events creating an inclusive atmosphere.
• Be aware of store performance and work to drive service, sales, and profit.
• Handle products with care to maintain quality.
• Be yourself, live Tesco values, and follow policies.
• Occasionally assist with deliveries and take advantage of staff benefits.

Skills

Customer service

Communication

Teamwork

Reliability

Job description

• A passion for delivering great service, greeting customers with a smile, and serving them with pride


• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip


• To take the initiative and make decisions that are right for our customers


• Work well within a team and communicate openly with others


• Build relationships with colleagues to create a team spirit, having fun and celebrating success


• Be at work on time, well presented and ready to be a brand ambassadorCustomers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you. Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones Welcome. We know life looks a little different for each of us. Thats why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here. Please note Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please [2] click here We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Days From time To time Sun 09:00:00 15:00:00 Fri 14:30:00 21:00:00 Sat 09:00:00 15:30:00 Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.


• Passionate and knowledgeable about the products and services within my store.


• Working across the store in our service, picking and replenishment areas where required.


• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.


• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.


• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.


• Being knowledgeable about your stores performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.


• Handling products with care to maintain quality and ensure they reach customers in the best condition.


• Being myself, living our values, making everyone feel welcome and always following our policies.


• At times, you may be required to accept deliveries into the store, Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home

Benefits

• Access to free wellbeing services with a range of resources to support your mind, body, and life


• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%


• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes


• Uniform provided and policies to support you for all of lifes moments, big and small