Tesco Colleague

Tesco PLC; Chippenham; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Holiday allowance

Personal day

Flexible hours

Colleague Clubcard discount

Wellbeing services

Life cover

Pension matching

Discounts & shares

Uniform provided

Job summary

Tesco PLC is hiring in-chippenham for store roles focused on delivering excellent customer service. Colleagues can expect flexible hours, shift patterns, and support across store operations. The role emphasizes a welcoming customer experience and teamwork within an inclusive environment.

Colleague pay starts at competitive hourly rates with progression. Tesco offers wellbeing support, pension, and staff discounts, with opportunities to grow within the company and contribute to community-focused

Qualifications

• Experience in customer-facing roles.
• Able to work flexibly across shifts.
• Strong communication and interpersonal skills.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Offer help with products and services when needed.
• Support across the store including shelf replenishment and checkout service.
• Assist with online order picking and occasional delivery support.
• Contribute to great service, sales, and store performance.

Skills

Customer service

Teamwork

Flexible working

Communication

Job description

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

What is in it for you

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay day weekends, with a second card to share with family after 12 weeks service
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an award winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle to work schemes
• Uniform provided, plus policies to support you through life's key moments

You will be responsible for

• Providing friendly, natural service and getting to know your customers.
• Being confident with our products and services and offering help when needed.
• Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
• Making customer focused decisions and completing key store routines.
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
  A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• To build rapport so customers leave having had a great experience.
• To use your initiative and make the right decisions for customers.
• To work well in a team and communicate openly, having fun, and celebrating success.
  Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve our customers, communities and the planet a little better every day by acting responsibly and sustainably.
• Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.

We understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you. We're proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please . Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the Government website Candidate availability window required Day From To Friday 16:00 23:00 Saturday 5:30 14:00 Sunday 10:00 18:00