Territory Representative

Howden Joinery Ltd; City of Westminster; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company Car

Competitive pension with up to 12%/yr

Up to 32 days' annual leave

Staff discount

Job summary

Howdens Joinery Ltd is seeking a Territory Sales Representative to grow local customer accounts in a field-based role. You will build your network, win new business, and form long-term trade partnerships, working with depot colleagues to develop the trade customer base across your territory.

You will own the customer journey from first contact to resolution, contribute to team meetings, maintain accurate data, and operate safely in line with Health & Safety standards.

Qualifications

• Track record of winning new business or working in a target-driven sales role.

Responsibilities

• Win new business by proactively approaching prospective customers and converting opportunities into new accounts.
• Grow the account base across your territory and support each depot's performance.
• Introduce Howdens model to new customers and articulate benefits clearly.
• Collaborate with depot teams to build account spend and drive trading frequency.
• Build strong relationships with new and existing customers and manage enquiries end-to-end.

Skills

New business development

Account growth

Relationship building

Field-based sales

Networking

Customer service

Job description

Join Howdens as a Territory Sales Representative and play a key role in growing your local customer account base. This is a field-based role where you will be building your network, winning new business, and turning conversations into long-term trade partnerships. Working closely with your depot colleagues you will take ownership of growing and nurturing the trade customer base across your territory, building trust, and turning opportunities into sales. It is a role with real autonomy, giving you the freedom to manage your workload, with a clear focus on driving sustainable growth through strong relationships and teamwork.,

• Winning new business by proactively approaching prospective customers and converting opportunities into new accounts.
• Building and growing the account base across your territory, supporting each depot's performance.
• Introducing new customers to the Howdens model, clearly articulating how it works and why it delivers.
• Collaborating with depot teams to build account spend and drive more frequent trading.
• Building strong, lasting relationships with both new and existing account holders.
• Taking ownership of customer enquiries, managing them professionally from first contact through to resolution.
• Playing an active role in team meetings, contributing insight, performance updates, and ideas.
• Keeping data accurate and up to date, ensuring visibility across your activity and pipeline.
• Working safely and in line with Health & Safety standards
• Full UK driving license required.
  Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.

There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.

What it's like to work here:

• We take pride in getting things right first time for our customers
• Everyone pulls their weight and supports each other as one team
• It's a busy depot, so we keep things simple, work fast and get the job done
• We all play a part in the depot's success and share in the team bonus
• We build trust by doing what we say we will, every day
  A track record of winning new business or working in a target-driven sales role.
• Confident engaging trade customers from first conversation.
• Self-motivated, resilient with a drive to succeed.
• Ability to build product and service knowledge in joinery and hardware.
• Strong organisation skills with the ability to thrive in a fast-paced environment.

• Competitive salary, brilliant bonuses, and outstanding depot incentives.
• Company Car
• Competitive pension scheme with up to 12% company contribution.
• Up to 32 days annual leave, including bank holidays.
• Holiday entitlement rises with service
• Generous staff discount on Howdens products.
• 40 hour working week (Monday to Friday)
• No evening, Sunday or Bank Holiday working
• Buy-as-you-earn share scheme.
• Virtual GP access and wellbeing support for you and your family.