Terminal Supervisor

Exertis (UK) Ltd.; Aberdeen City; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

Certas Energy is seeking a Terminal Operator Supervisor to lead a team of Terminal Operators and uphold the Safety F1rst culture at our Aberdeen terminal. You will supervise operations, supervise bunkering, fuel discharge, testing, and safety compliance while delivering high standards of customer service.

You will mentor colleagues, manage performance, and ensure efficient, safe terminal operations in line with company policies and procedures. A proactive safety mindset is essential.

Qualifications

• Good Health & Safety knowledge and a strong commitment to maintaining safe working practices.
• Good IT skills and the ability to use relevant systems effectively.
• Strong communication and interpersonal skills.
• Previous supervisory experience, with the ability to lead, motivate and develop a team.
• Experience of working in a Terminal environment.
• The ability to build positive working relationships and communicate effectively with colleagues at all levels.
• A proactive approach to identifying training and development needs and supporting colleagues to reach their potential.

Responsibilities

• Supervise a team of Terminal Operators, ensuring the Terminal is maintained to a high safety standard.
• Receive ships bringing in fuel and ensure fuel is correctly and safely discharged into storage tanks.
• Carry out fuel testing to ensure products conform to specification.
• Carry out maintenance activities within the Terminal.
• Complete tank dips and other operational checks as required.
• Carry out bunkering of fuel to ships.
• Complete all required paperwork accurately and on time.
• Maintain optimum staffing levels to meet business needs, including managing holidays and attendance.

Skills

Health & safety knowledge

IT skills

Communication skills

Supervisory experience

Terminal operations experience

Team leadership

Wellworker system

Tools

Wellworker system

Job description

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At Certas Energy we’re keen to take a lead in the industry. We have a culture of strong safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing (compliance) Initiative. Health and safety is paramount to our business ethos – it is fundamental to good business performance, and integral to long-term business success.

How you’ll power our business as a Terminal Operator Supervisor

As a Terminal Operator Supervisor, you’ll play a key role in ensuring the safe, efficient and effective operation of our Terminal. You’ll supervise a team of Terminal Operators, maintaining high safety standards while supporting the team to deliver operational excellence, exceptional customer service and our Safety F1rst culture. You’ll lead, coach and develop colleagues, ensuring the Terminal operates safely and efficiently while meeting the needs of our customers and the wider business.

At Certas Energy, we're the UK's largest independent distributor of fuel and lubricants, serving homes, businesses and industries through a nationwide network of depots and delivery operations. Our people play a vital role in keeping communities, businesses and critical infrastructure moving every day. With safety at the heart of everything we do, we're committed to our Safety F1rst culture, delivering exceptional service to customers while supporting the UK's evolving energy needs. As part of DCC Energy, you'll join a business that combines the strength of a market-leading organisation with the support and opportunities to build a rewarding long-term career.

What you’ll be doing

Supervise a team of Terminal Operators, ensuring the Terminal is maintained to a high safety standard.

Receive ships bringing in fuel and ensure fuel is correctly and safely discharged into storage tanks.

Carry out fuel testing to ensure products conform to specification.

Carry out maintenance activities within the Terminal.

Complete tank dips and other operational checks as required.

Carry out bunkering of fuel to ships.

Complete all required paperwork accurately and on time.

Maintain high standards of Terminal housekeeping.

Ensure the effective use of IT systems in line with relevant Company policies and procedures.

Train new colleagues in line with their defined job roles and provide ongoing support and coaching to develop their skills.

Manage and review the performance of colleagues through regular meetings and audits of the Wellworker system.

Identify training and development needs through effective and regular personal development reviews.

Support first-stage recruitment and play an active role in the selection and appointment of direct reports where required.

Manage employee relations effectively, maintaining productive relationships with the workforce.

Coach and motivate colleagues to build morale, support retention and create a positive team environment.

Maintain optimum staffing levels to meet business needs, including managing holidays and attendance.

Keep colleague information up to date on the cascade reporting system, including holidays and sickness.

Ensure all Company policies and procedures are followed.

Support the Terminal Supervisors and Terminal Manager as required.

Promote teamwork through enthusiasm, co-operation and flexibility, treating colleagues with respect.

Communicate and promote our Core Values and business objectives within the team.

Take responsibility for your own personal development.

Motivate and develop the team, ensuring colleagues have the skills required to perform their roles effectively, while identifying and developing key individuals for future progression and succession planning.

Complete annual appraisals and half-yearly reviews with each direct report.

Ensure effective communication across the team.

Understand departmental and business targets and the role you play in delivering them.

Ensure customer requirements are met in a courteous and professional manner at all times.

Operate all Terminal equipment correctly and safely.

Ensure all incidents, accidents and risks are appropriately reported and entered onto the Wellworker system.

Promote a positive Health and Safety culture in line with our Safety F1rst principles.

Ensure compliance with Company policies and procedures when driving on Company business.

Ensure the correct PPE is worn when visiting Company locations and customer sites, and comply with relevant site rules.

Take responsibility for your own safety and the safety of your team, colleagues, contractors, visitors and customers within the workplace.

What we’ll need from you

Good Health & Safety knowledge and a strong commitment to maintaining safe working practices.

Good IT skills and the ability to use relevant systems effectively.

Strong communication and interpersonal skills.

Previous supervisory experience, with the ability to lead, motivate and develop a team.

Experience of working in a Terminal environment.

The ability to build positive working relationships and communicate effectively with colleagues at all levels.

A proactive approach to identifying training and development needs and supporting colleagues to reach their potential.

The ability to manage operational priorities while maintaining high standards of safety, customer service and compliance.

A flexible and collaborative approach, with a commitment to teamwork and continuous improvement.

Why join Certas Energy?

At Certas Energy, our people are key to our success. We are committed to creating a safe, inclusive and supportive environment where everyone can thrive and develop their career.

Doing right by everyone

People matter at Certas Energy. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Certas Energy.