Tenant Liaison: Social Housing Refurb & Decarbonisation

Fawkes & Reece; East Midlands; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading social housing company based in East Midlands is seeking a Tenant Liaison Officer to enhance tenant relations and ensure they are informed about upcoming works. You will be liaising with tenants, addressing their concerns, and working closely with site management on refurbishment projects. A key requirement is having experience in the social housing sector and a UK driving licence. This role offers a salary up to £35k, a car allowance, company bonus, and opportunities for further training and development.

Benefits

Up to £35k salary

£4k car allowance

Company bonus up to 15%

25 days holiday + 8BH

Training and progression

Qualifications

• Relevant experience working within the Social Housing industry.
• UK Driving Licence.

Responsibilities

• Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them.
• Customer visits, monitoring works and coordinating with the senior team.
• Working on Social Housing refurbishment and decarbonisation schemes.

Skills

Communication Skills

Customer Service

Problem Solving

Job description

A leading social housing company based in East Midlands is seeking a Tenant Liaison Officer to enhance tenant relations and ensure they are informed about upcoming works. You will be liaising with tenants, addressing their concerns, and working closely with site management on refurbishment projects. A key requirement is having experience in the social housing sector and a UK driving licence. This role offers a salary up to £35k, a car allowance, company bonus, and opportunities for further training and development.