Tenant Liaison Officer

Skilled Careers Ltd; Beckingthorpe; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Tenancy / Resident Liaison Officer for ongoing work in the Northampton area. The successful candidate will serve as the key contact between tenants and contractors, ensuring effective communication and managing schedules. Candidates must have experience in a similar role, excellent communication skills, and a full UK driving licence. This is a competitive temporary position with the potential to become permanent.

Qualifications

• Proven experience in a similar role.
• Full UK driving licence and access to a vehicle.
• DBS check required if successful.

Responsibilities

• Act as the primary liaison between tenants and contractors.
• Manage work schedules and update tenants.
• Minimise disruption and complaints.

Skills

Confident communicator

Ability to build rapport

Job description

Job Description

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible.

In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator, able to successfully build rapport quickly with residents.

Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle. This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, a DBS will also be required, but this will only be applicable if successful on getting the role.