Tenancy Support Worker

Pobl Group; Ton Pentre; On-site; GBP 25,000; Full time

Job summary

A community support organization in Ton Pentre is seeking a Scheme Support Officer to engage with individuals and deliver support services. The role requires a driver's license and involves delivering workshops, conducting welfare checks, and addressing diverse needs. Candidates should be adaptable and prepared for a challenging work environment, catering to complex behaviors. The position offers a competitive salary, full-time hours, and a supportive team environment.

Benefits

Competitive salary of £24,531.00 + £62.64 sleep-in allowance

26 days holiday entitlement plus Bank holidays

Pension scheme

Wellbeing and psychological support

Internal Progression

Qualifications

• Must have a driver's license and access to a car.
• Ability to engage with diverse individuals.
• Experience dealing with complex behaviors.

Responsibilities

• Support individuals in achieving their goals.
• Engage and interact with the people we support.
• Deliver workshops on tenancy management.

Skills

Driver's license

Engagement skills

Adaptability

Understanding of complex behaviors

Job description

Overview

At Pobl Group, this role is best known as Scheme Support Officer. Our Supported Accommodation service in the Rhondda area has an opportunity for a Scheme Support Officer to join their well-established team on a full-time (37 hrs), permanent basis.

The successful candidate will need to have a driver’s licence and access to a car with appropriate business cover.

Where does the role fit?

Caersalem House is a supported accommodation service that provides a housing solution for homeless people with varying support needs. Here at Caersalem, we work with the people we support to plan goals which will enable them to live independently in their own tenancy. It is also a chance for people who were homeless to engage with the right specialist services which will attend to any other support needs.

What is great about the role?

This is an interactive role where you will be delivering workshops and activities that allow the people we support to grow and develop their skills and confidence. You’ll be surrounded by a committed and dedicated team who are supportive and make this an enjoyable place to work.

Day to Day Duties

• As a Scheme Support Officer, you will collaborate with the Project Workers to support individuals in achieving their goals.
• You will be required to perform sleep-in shifts at the scheme, where you will be provided with a private area that includes a bedroom, bathroom, and kitchen facilities.
• Your day will consist of:
  • Engaging and interacting with the people we support
  • Delivering workshops relating to tenancy management and health and wellbeing
  • Welfare checks
  • Organising and participating in day trips and internal/external activities
  • Maintenance checks such as health & safety, fire safety
  • Cleaning as required
  • Addressing any additional needs the people we support might have
• Our motivation is to ensure we equip the people we support with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and offending behaviour.
• You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.

Pobl Benefits

• Competitive salary of £24,531.00 + £62.64 sleep-in allowance
• Full-time, permanent
• Work Pattern: The scheme is covered 24 hours, 7 days a week so you would be expected to work on a rota basis which would involve: day shifts, waking nights weekends & sleep ins.
• You will receive an additional £62.64 payment for each sleep in.
• Our service is staffed 24/7 therefore shifts include working weekends & bank holidays.
• For this role you will require an Enhanced DBS check, which we pay for.
• 26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 year’s service or cash equivalent of 1 day’s annual leave
• Pension scheme
• Sick Pay, rising with length of service up to 6 months full pay after 4 years (from 1st November)
• Bespoke learning pathway with the support from an experienced Learning and Development team
• Internal Progression
• Wellbeing and psychological support
• Time for Talk service
• Colleague Discount platform (from 1st November)
• Blue Light Card Eligibility giving discounts at 15,000 brands
• 45p per mile

Interviews are scheduled to take place on Wednesday, 12th November.

FREDIE

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support your application process, [e-mail] or 0300 3735262

What do you need to do now?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.

Further information on the role can also be found on the Job Description.