Temporary Staffing Lead

NHS; England; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

A mental health services provider in the UK seeks a Staffing Coordinator to manage temporary staffing for optimal patient care. The role requires expertise in supplier management and compliance, alongside strong abilities in data reporting. Ideal candidates will have a degree in Human Resources and experience in high-volume temporary staffing environments. The position offers a competitive salary and the flexibility of hybrid working, reflecting the Trust's commitment to excellence in mental health care.

Qualifications

• Educated to degree level in a relevant field or equivalent professional experience.
• Strong knowledge of the use of Excel and BI reporting.
• Experience with temporary staffing supplier management.

Responsibilities

• Coordinate all bank and agency workers to ensure effective staffing.
• Build relationships with staffing suppliers.
• Oversee systems for booking and managing temporary staff.

Skills

Excel proficiency

Supplier contract understanding

IT literacy

Education

Degree in Human Resources or equivalent

CIPD Qualification

Tools

Microsoft Office

BI reporting tools

Job description

Job Summary

Are you passionate about making a real difference in mental health care? At Kent and Medway Mental Health NHS Trust, we believe that communities thrive when mental health support is woven into everyday life. Our bold vision is to create communities where people don't just live with mental illness, but live well—and we're looking for someone with your expertise to help us achieve this.

Main Duties

• Champion safe and effective staffing by coordinating all bank and agency workers, ensuring our teams have the support they need to deliver excellent patient care.
• Build and nurture strong relationships with external staffing suppliers, acting as the key point of contact to resolve queries and uphold our high standards.
• Oversee and continually improve systems and processes for booking and managing temporary staff, making sure they are efficient, fair, and easy to use for everyone.
• Monitor compliance with policies, procedures, and training requirements, so that every temporary worker is fully prepared and supported in their role.
• Provide clear, accurate data and insights on temporary staffing, helping leaders make informed decisions that benefit our staff and the people we care for.
• Work closely with colleagues across the Trust and our partners to align temporary staffing practices, always striving for consistency and best value.
• Support the professional development and wellbeing of temporary staffing team members, fostering a positive, inclusive, and respectful working environment.
• Uphold and promote the Trust's values in every aspect of temporary staffing, ensuring our standards of honesty, fairness, and respect are reflected in all we do.

About Us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Details

• Date posted 28 November 2025
• Pay scheme Agenda for change
• Band Band 6
• Salary £38,682 to £46,580 a year per annum
• Contract Permanent
• Working pattern Full-time, Flexible working, Home or remote working
• Reference number 380-SS0704-A
• Job locations Eastern & Coastal Area Office, Canterbury, Littlebourne Road, Canterbury, CT1 1AZ

Job Description

The team is currently based at home for 80% of the working week, with 20% being spent on-site in Canterbury, in accordance with our current hybrid working policy.

You will join a friendly, enthusiastic, and fun team, who all strive for excellence.

Please refer to the attached job description for the full details on the responsibilities and person specification.

Person Specification

Essential Qualifications

• Educated to degree level in a Human Resources, business or equivalent professional experience.
• Evidence of IT Literacy.
• Strong knowledge of the use of Excel and BI reporting.
• 4 x GCSEs (or equivalent) at Grade C or above.

Desirable Qualifications

• CIPD Qualification.

Essential Experience

• Experience of temporary staffing supplier management, inclusive of rates negotiation, compliance and communication of working practices.
• Experience of temporary staffing in high volume, scarce-skill markets.

Desirable Experience

• Previous experience in agency temporary staffing at high volumes.
• Previous experience of working in Human Resources dept or NHS experience.

Essential Skills

• An understanding of supplier contracts and negotiation requirements.
• Demonstrable understanding of Agency Worker Regulations, Working Time Directive, IR35 and other relevant legislation.
• IT literate with proficient use of Microsoft Office and the internet.

Desirable Skills

• Knowledge of NHS Framework guidelines, compliance requirements and NHS temporary staffing strategy.
• An understanding of NHS training and induction requirements for temporary workforce.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name Kent and Medway Mental Health NHS Trust

Address Eastern & Coastal Area Office, Canterbury, Littlebourne Road, Canterbury, CT1 1AZ

Employer's website https://www.kentmedwaymentalhealth.nhs.uk