Temporary Staffing Administrator

Northampton General Hospital NHS Trust; Northampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Northampton is seeking a Temporary Staffing Administrator to support recruitment and maintenance of temporary staff. The ideal candidate will have strong administration skills and experience in a fast-paced environment, ensuring compliance with staffing regulations. This role includes customer service responsibilities and will be part of the People Services Department. Competitive pay and a collaborative work environment offered.

Qualifications

• Experience in a busy office environment.
• Experience booking temporary staff.
• Ability to ensure confidentiality.

Responsibilities

• Fill temporary staffing requests compliant with employment checks.
• Monitor and make bookings using electronic rostering systems.
• Act as the first point of contact for customer service queries.

Skills

Administration skills

Customer service

Microsoft Excel

Microsoft Outlook

Tools

Electronic rostering systems

Electronic payment platforms

Job description

Temporary Staffing Administrator – Temporary Role

Northampton General Hospital is looking for Two Temporary Staffing Administrator to work within our Temporary Staffing Hub in the People Services Department - Fixed term or Secondment.

The Temporary Staffing Administrator plays a vital part in booking agency and bank workers in the hospital to ensure that our departments have adequate cover, and that the staff working have all the clearances and training needed to work safely.

Working as part of a team, your role will involve supporting the recruitment of bank staff, checking compliance documents, answering customer queries and pay queries, and processing temporary worker payments in line with our deadlines.

You will utilise your administration skills in Microsoft Excel and Outlook and provide a confident customer service manner. As part of the People Services Department (Human Resources), you will also need to ensure confidentiality is kept at all times, following relevant statutory requirements and the requirements of the Trust.

An ideal candidate will have experience in working in a busy office environment and booking temporary staff.

There may be the requirement for weekend working or on-call provision as part of the role in future.

As part of the interview, there will be a short assessment.

Key Duties

• Fill temporary staffing requests with bank staff or agency workers, ensuring they are compliant with all necessary employment checks and mandatory training.
• Use electronic rostering (such as Allocate) and temporary staffing systems to monitor and make bookings.
• Use electronic payment platforms to process and verify pre-signed electronic timesheets.
• Act as the first point of contact for customer service queries, including pay queries.
• Communicate with managers, bank staff and external agencies regarding placement of temporary staffing.

Values

• Compassion
• Accountability
• Respect
• Integrity
• Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Contact

For further details / informal visits contact: Name: Beverley Caunce
Job title: Temporary Staffing Team Leader
Email address: [e-mail]
Telephone number: 01604 544745