Temporary Staffing Administrator

NHS; Guildford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Temporary Staffing Booking Administrator to support the Temporary Staffing Team in Guildford. You will manage bookings of temporary workers, ensuring wards have appropriately trained staff. The ideal candidate will have excellent communication skills, experience in administrative roles, and be proficient with Microsoft applications. This role offers a salary between £26,240 to £27,928 per annum, pro rata.

Benefits

Comprehensive health and wellbeing program

Professional development opportunities

Qualifications

• Proven experience in administrative role within an office environment.
• Experience in a temporary staffing function is preferred.
• Knowledge of data protection and information governance.

Responsibilities

• Provide administrative support for deploying and managing temporary staff.
• Be first point of contact for temporary staff and agencies.
• Ensure shifts are filled with bank workers, reducing agency use.

Skills

Excellent communication skills

Proficient with Microsoft Office

Knowledge of records management

Experience in customer service

Education

NVQ3 or equivalent

Certificate in HR Practice (CHRP / CPP)

Tools

Allocate HealthRoster/BankStaff

Electronic Staff Record (ESR)

Job description

A fantastic opportunity has arisen for a Temporary Staffing Booking Administrator to support our professional, fast paced Temporary Staffing Team.

The Temporary Staffing Team manage and assist with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels. This is carried out across all staffing groups including Nursing, Allied Health Professionals, Medical and Administration (this includes Bank and Agency workers, bookings, queries and invoicing).

You will be pro‑active, tenacious with a strong drive to succeed and have excellent communication skills both written and verbal. You will work together with the Trust's department managers and matrons, building relationships, in order to gain better understanding of their temporary staffing needs and requirements.

The ideal candidate will be proficient with various IT applications in order to use the established E‑rostering systems. You will also have an excellent working knowledge of Microsoft packages, including Word, Outlook and Excel.

Please note this role will be based on site at the Royal Surrey Hospital, and interviews will take place in person.

Main duties of the job

• To provide comprehensive administrative support to ensure the effective deployment, management and payment of temporary staff (bank and agency) in accordance with policies and procedures.
• To be the first point of contact for temporary staff, agencies and line managers, guiding all aspects of the temporary staffing process in accordance with policies and procedures and national guidelines.
• To be proactive in ensuring shifts are filled with bank workers, reducing agency use.
• To take responsibility for delivery of the Temporary Staffing Service out of hours and at weekends, when there may be no management cover.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

Job responsibilities

To manage and assist with the booking of temporary workers into the electronic booking systems, providing the wards and departments with additional appropriately trained staff to support their required staffing levels. This is carried out across all staffing groups including Nursing, Allied Health Professionals, Medical and Administration (this includes Bank and Agency workers, bookings, queries and invoicing).

Person Specification

Qualifications

• NVQ3 or equivalent level of experience
• Certificate in HR Practice (CHRP / CPP) or equivalent level of experience

Knowledge and Experience

• Knowledge of records management, information governance and data protection
• Experience of working in a customer service environment
• Experience of working in an office environment in an administrative role
• Experience of working in a temporary staffing function
• Experience of using Allocate HealthRoster/BankStaff
• Experience of using the Electronic Staff Record (ESR) system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,240 to £27,928 a year Pro Rata Per Annum inc. HCAS