Temporary Helpdesk Coordinator

Talent Solution Partners; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A facilities management contractor is seeking a Temporary Helpdesk Coordinator for an immediate start in Cheshire. You will support maintenance operations by logging jobs and coordinating engineers. The ideal candidate has experience in facilities management and strong organisational skills. This temporary position offers a competitive hourly rate.

Qualifications

• Essential experience in facilities management or building services.
• Previous role as helpdesk coordinator or similar is required.
• Must be computer literate and confident using scheduling systems.

Responsibilities

• Act as the first point of contact for client requests.
• Log jobs and allocate works to engineers or subcontractors.
• Manage maintenance requests and updates throughout the job lifecycle.

Skills

Experience in facilities management

Strong communication skills

Customer service skills

Organisational skills

Tools

CAFM/scheduling systems

Job description

Temporary Helpdesk Coordinator - Immediate Start

Location: Cheshire
Start: ASAP
Contract: Temporary
Salary: Competitive hourly rate

A facilities management contractor is looking for a Temporary Helpdesk Coordinator to start immediately in Cheshire. This role will support day-to-day maintenance operations, coordinating engineers, logging jobs, and ensuring clients receive timely updates.

The ideal candidate will have previous experience within facilities management or building services, with strong organisational and communication skills.

Key Responsibilities

• Act as the first point of contact for client calls, emails, and maintenance requests
• Log jobs, allocate works, and schedule engineers or subcontractors
• Manage planned and reactive maintenance requests
• Update internal systems, job notes, and reports
• Liaise with clients and keep them updated throughout the job lifecycle
• Provide administrative and coordination support to the wider operations team

Skills & Experience Required

• Experience working in facilities management or building services - essential
• Previous role as a helpdesk coordinator, scheduler, FM administrator, or similar
• Strong communication and customer service skills
• Computer literate and confident using CAFM/scheduling systems
• Highly organised with good attention to detail
• Able to start immediately and commit to a temporary assignment