Temporary Facilities Officer

Ipsos S.A.; City of Westminster; On-site; GBP 25,000 - 35,000; Part time

Job summary

A global research organization is seeking a Temporary Facilities Officer to create welcoming environments for clients and staff. This role includes responsibilities like coordinating hospitality, supervising facilities operations, and maintaining safety standards. The ideal candidate will have a strong client-facing background and excellent communication skills, as well as proficiency in facility management software. This temporary position offers hands-on experience in a dynamic corporate environment, based in London for three months.

Qualifications

• Strong client-facing background in facilities management or a related field.
• Proficiency with Microsoft Office and common audio-visual equipment.
• Knowledge of health and safety regulations and best practices.

Responsibilities

• Coordinate catering and hospitality to suit client needs.
• Supervise a small facilities team for smooth operations.
• Maintain a safe, tidy, and professional environment.

Skills

Client-facing background in facilities management

Excellent interpersonal communication

Proficiency with Microsoft Office

Experience with AV equipment

Ability to work independently

Tools

Facility management software

Room-booking systems

Job description

Join Ipsos as a Temporary Facilities Officer in our Facilities Management Team, delivering a professional, welcoming environment for clients and staff across our global network. You'll be the face of Ipsos in interactions with visitors, ensuring meeting rooms are functional, AV systems are ready, and spaces reflect our brand values of integrity, curiosity, collaboration, client‑first attitude, and entrepreneurial spirit. Key responsibilities include coordinating catering and hospitality to suit client needs, supporting building maintenance by liaising with the Facilities Manager for timely resolutions, and supervising a small facilities team to deliver smooth day‑to‑day operations. Your day‑to‑day may vary as opportunities arise in our dynamic corporate environment, including overseeing repairs and maintenance scheduling, assisting reception and facilities teams, and optimising time and resources. You'll help maintain a safe, tidy, and professional environment while observing health and safety standards. This temporary role offers hands‑on experience in facilities management within a global research organisation and opportunities to collaborate across teams to enhance the client experience and operational efficiency. This is a 3‑month temporary contract based in our London office near Tower Hill, Monday to Friday, 5 days a week.

Are you a service‑mindful facilities professional who thrives in a fast‑paced, client‑facing environment? Do you excel at coordinating spaces, technology, and events with precision and warmth? If you’re who Ipsos needs to create welcoming, brand‑aligned spaces for top‑tier clients, we want to hear from you.

Qualifications and Skills

• Strong client‑facing background in facilities management or a related field.
• Excellent interpersonal communication and a proactive, solutions‑focused mindset.
• Proficiency with Microsoft Office and common audio‑visual equipment; comfortable with facility management software and room‑booking systems.
• Ability to work independently and as part of a team; highly organised with a detail‑oriented approach.
• Prior supervisory or mentoring experience within a facilities or admin team.
• Knowledge of health and safety regulations and best practices; commitment to high standards of cleanliness and safety.

Essential skills

• Facilities management experience in a corporate environment
• Customer service excellence and client‑focused mindset
• Meeting room coordination and audio‑visual (AV) technical competence
• Health, safety, and compliance awareness
• Financial and vendor/supplier coordination where applicable
• Effective communication with stakeholders at all levels
• Ability to prioritise tasks, manage time, and handle multiple demands
• Leadership capabilities to guide and support a small facilities team

Desirable skills

• Hospitality, catering coordination or events logistics experience
• Experience in reception support and front‑of‑house operations
• Familiarity with procurement, budgeting or basic facilities‑related procurement tools
• Knowledge of building management systems or access control technologies
• Prior experience in a corporate environment
• Proactive problem‑solving approach and readiness to take ownership of issues

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success – a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process.