Temporary Customer Service Administrator

Office Angels; Rockwell Green; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading employment agency in the United Kingdom is seeking a Temporary Customer Service Administrator to join their team. In this role, you will assist customers with inquiries, update records, and ensure smooth operations in a fast-paced environment. Ideal candidates should have strong communication skills and a positive attitude. The position offers an hourly rate of £13.50 - £14.00 and various perks including weekly pay and access to exclusive discounts.

Benefits

Weekly pay

Access to Boost platform

Temporary candidate of the month award

Regular pay review

Dedicated consultant support

Qualifications

• Experience in a customer service role preferred.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Answering calls and assisting customers with their queries.
• Updating customer details accurately.
• Fielding calls and directing them to the correct department.
• Booking repairs and maintenance.
• Sending confirmations to customers.
• Liaising with field team members for prompt service.
• Responding quickly to emails.
• Handling additional administrative duties.

Skills

Confident and polite telephone manner

Upbeat and positive attitude

Strong IT skills

High work ethic

Exceptional customer care skills

Job description

JOB TITLE: Temporary Customer Service Administrator

LOCATION: Outskirts of Wellington, Somerset

HOURLY RATE: £13.50 - £14.00 per hour (DOE)

HOURS: Monday - Friday, 8:30am till 5:00pm

BENEFITS:

• Weekly pay
• Access to Boost – exclusive platform with discounts, wellbeing hub, exercise area, mindfulness section
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Regular pay review
• Online timesheets
• A dedicated consultant as an additional layer of support

We would love for you to join us, some of the great perks of temping through Office Angels include…

Key duties and responsibilities:

• Answering calls and assisting customers with their queries
• Updating customers details accurately
• Fielding calls and ensuring they are directed to the correct department
• Booking repairs and maintenance
• Sending confirmations to customers
• Liaising with field team members to ensure works are being carried out promptly
• Responding promptly to emails
• Undertaking additional administrative duties to ensure smooth operation within the department

Essential skills and qualities:

• Confident and polite telephone manner
• Upbeat and positive attitude
• Strong IT skills
• High work ethic, excelling in a fast-paced environment
• Exceptional customer care skills and willingness to go the extra mile

If you possess the required skills and experience and are eager to join a company that places high value on its employees, apply online or send your CV directly to our application URL or call our team at our contact number for more details.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.