Temporary Customer Care Executive - ASAP start

Office Angels; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic recruitment agency is seeking a Temporary Customer Service Executive for a two-month role in London. The position involves responding to customer inquiries via phone and social media, promoting excellent communication and problem-solving skills. With a flexible hybrid working model, candidates should have a customer-first attitude and tech-savvy capabilities. This opportunity provides valuable experience in the customer service industry and the potential for contract extension based on performance.

Benefits

Flexible Hours

Supportive Team

Valuable Experience

Qualifications

• Experience in customer service or a similar role is a plus.
• Comfortable navigating social media and email platforms.

Responsibilities

• Responding promptly to emails, ensuring all customer inquiries are addressed efficiently.
• Answering calls with a friendly demeanor, providing information and resolving issues over the phone.
• Engaging with customers on social media platforms, addressing questions and comments in a timely manner.

Skills

Excellent communication skills

Strong problem-solving abilities

Tech-savvy

Job description

Temporary Customer Service Executive

Start Date: Monday 8th December 2025

Duration: 2 months - possible extension

Hours: 09:00 - 17:30

Pay: £13.85

Location: Tottenham Court Road

This role requires working two days in the office and three days remotely

About the Role

Are you passionate about helping others and providing outstanding customer service? Our client is looking for a Temporary Customer Service Executive to join their dynamic team! This is an exciting opportunity to enhance your skills while ensuring customer satisfaction through various communication channels.

Key Responsibilities

• Responding promptly to emails, ensuring all customer inquiries are addressed efficiently 📧
• Answering calls with a friendly demeanour, providing information and resolving issues over the phone ☎️
• Engaging with customers on social media platforms, addressing questions and comments in a timely manner 💬

What We're Looking For

• Excellent communication skills, both written and verbal 🗣️
• Strong problem-solving abilities and a customer-first attitude
• Experience in customer service or a similar role is a plus!
• A tech-savvy mindset, comfortable navigating social media and email platforms 💻

Why Join Us

• Flexible Hours: Perfect for balancing personal commitments! ⏰
• Supportive Team: Work alongside a group of enthusiastic and dedicated professionals 🤝
• Valuable Experience: Enhance your resume with this temporary role while gaining insights into the customer service industry 📈

Duration: This is a temporary position with the potential for extension based on performance and organizational needs.

How to Apply

If you're ready to embark on this exciting journey with us, we want to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to [e-mail]

Equal Opportunity

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.