Temporary Accommodation Support Officer

JoRecruitment Limited; England; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Temporary Accommodation Support Officer in Chatham to manage housing needs and support vulnerable residents. The ideal candidate will have experience in housing management and strong organizational skills. This full-time role offers a hybrid working arrangement and pays between £13.75 to £18.18 per hour.

Benefits

Hybrid working arrangement

Supportive team environment

Valuable local authority experience

Qualifications

• Previous experience in housing management, homelessness services, or tenancy support essential.
• Strong organizational skills and ability to manage a busy caseload.
• Good knowledge of housing law and homelessness legislation desirable.

Responsibilities

• Manage day-to-day housing needs for residents in temporary accommodation.
• Coordinate property inspections and maintenance to ensure compliance.
• Support residents with advice to help sustain accommodation.

Skills

Housing management

Homelessness services

Communication skills

Problem-solving skills

Organizational skills

Job description

JOB TITLE: Temporary Accommodation Support Officer

JOB TYPE: Temporary

PRIMARY INDUSTRY: Social Care

ADDITIONAL INDUSTRIES: Public Sector

PRECISE LOCATION: Chatham (ME4 4TR)

DISPLAY LOCATION: Chatham

SALARY: £13.75 to £18.18

START DATE: ASAP

DURATION: Temporary ongoing

JOB DETAILS: Are you an experienced in Tenancy Accommodation/ Housing Options/ Homelessness support. We're working on behalf of a local authority in Kent looking for a Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. This will be on a temporary ongoing basis, full time 37 hours per week paying £13.75 per hour PAYE which is approx. £26,455 salary or £18.18 per hour through an umbrella. Hybrid working.

Key Responsibilities:

• Manage day-to-day housing needs for residents living in temporary accommodation.
• Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant.
• Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing.
• Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly.
• Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way.
• Maintain accurate case notes, tenancy records and reports.
• Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding.

What We're Looking For:

• Previous experience in housing management, homelessness services, or tenancy support (essential).
• Excellent communication and problem-solving skills.
• Strong organisational skills and the ability to manage a busy caseload.
• Empathetic and customer-focused approach.
• Good working knowledge of housing law and homelessness legislation (desirable).

Why Apply:

• Hybrid working arrangement (office and home-based).
• Supportive team environment.
• Opportunity to gain valuable local authority experience and develop your career in housing services.

Please forward updated CV for immediate consideration. To start ASAP on an ongoing basis