Temp to Perm Hub Support Worker – Female Applicants Only

Express Recruitment; Nottingham; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a dedicated Hub Support Worker in Nottinghamshire to support survivors of sexual violence. The role involves managing sensitive conversations and assessments, with a focus on delivering high-quality, ethical support in a collaborative environment. The successful candidate will bring strong communication and organizational skills. This rewarding, full-time role offers competitive pay and hybrid working options.

Qualifications

• Ability to handle emotionally sensitive conversations.
• Strong attention to detail in administrative tasks.

Responsibilities

• Provide support to individuals within the hub.
• Complete hub assessments and risk management plans.
• Answer helpline enquiries via telephone and email.
• Action safeguarding concerns appropriately.
• Liaise with external departments.

Skills

Strong communication skills

Excellent organisational abilities

Ability to maintain confidential records

Time management skills

Commitment to equality and diversity

Job description

Temp to Perm Hub Support Worker – Female Applicants Only

Location: negotiable / Competitive, dependent on experience

Posted: 2 days ago

Category: Are you passionate about supporting survivors of sexual violence and looking to take the next step in a meaningful, trauma-informed support role? Our client is a respected organisation delivering specialist services across the region, and due to continued growth, they are now seeking a dedicated Hub Support Worker to join their Sexual Violence and Abuse Hub team.

The successful candidate will bring a compassionate, survivor-centred approach, with the confidence to manage sensitive conversations, carry out structured assessments, and remain calm and professional in sometimes challenging situations. We’re looking for someone emotionally resilient, highly organised, and committed to making a real difference in the lives of those affected by sexual violence.

In return, you will join a supportive and collaborative working environment with strong supervisory support, ongoing training, and opportunities for professional development. This is a rewarding role for someone who is empathetic, proactive, and focused on delivering high‑quality, ethical support.

• Provide support to individuals within the hub
• Complete Hub assessments and risk management plans
• Answer helpline enquiries via telephone and email
• Action safeguarding concerns and escape appropriately to senior colleagues
• Liaise with external departments including social workers, GP’s and Police
• Update the databases and log confidential call information

Skills & Experience

• Strong communication skills with the ability to handle emotionally sensitive conversations
• Excellent organisational and administrative abilities with strong attention to detail
• Ability to maintain accurate and confidential records
• Ability to prioritise workload and manage time effectively
• Commitment to equality, diversity and survivor‑centred practice

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Full‑Time – Monday 11:30‑7:30, Tuesday 9‑5, Wednesday 9‑5, Thursday 11:30‑7:30, Friday 9‑5 (Hybrid Working)
Salary: Competitive, dependent on experience
Location: Nottinghamshire
Job Type: Temporary to Permanent
Genuine Occupational Requirement: Female applicants only*

*The post is exempt under the Sex Discrimination Act 1975 (Sections 7(2)b and 7(2)e) as it involves providing support to female survivors of sexual violence.

Due to high application volumes, only shortlisted candidates may be contacted. If you do not hear back within the stated timeframe, please assume your application has been unsuccessful on this occasion. Future applications for suitable roles are encouraged.

This vacancy is being advertised on behalf of the recruiting organisation.