Temp Residence Officer — On-site Housing & Community Manager

TRI Consulting Ltd; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A housing association is seeking a Residence Officer in Greater London on a temporary basis for about 6 weeks. This full-time role involves overseeing tenancy management, ensuring operational targets are met, and maintaining strong relationships with residents and stakeholders. Candidates should have solid housing experience, a knack for improving customer satisfaction, and exceptional organisational and communication skills. Immediate availability is preferred. Competitive pay with PAYE and umbrella options is offered.

Qualifications

• Solid housing experience and asset management background.
• Proven record of improving customer satisfaction and revenue.
• Exceptional organisational skills for managing records and reports.
• Excellent communication abilities for effective stakeholder engagement.
• Must be immediately available or on short notice.

Responsibilities

• Serve as primary contact for residents, managing tenancy.
• Deliver operational targets and manage budgets efficiently.
• Conduct inspections and address maintenance issues promptly.
• Build relationships with stakeholders to exceed obligations.
• Lead initiatives to enhance resident engagement.

Skills

Housing experience

Property management

Customer satisfaction improvement

Analytical skills

Excellent communication

Organisational skills

Job description

A housing association is seeking a Residence Officer in Greater London on a temporary basis for about 6 weeks. This full-time role involves overseeing tenancy management, ensuring operational targets are met, and maintaining strong relationships with residents and stakeholders. Candidates should have solid housing experience, a knack for improving customer satisfaction, and exceptional organisational and communication skills. Immediate availability is preferred. Competitive pay with PAYE and umbrella options is offered.