Temp Customer Service/Sales Support

MET Recruitment UK LTD; Oldbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an Inside Sales / Customer Service Representative based in Oldbury. This full-time role requires strong SAP experience and excellent communication skills to deliver exceptional customer service and manage inbound enquiries. The position offers a pay rate of £12.21 - £12.50 per hour and operates within a fast-paced environment.

Qualifications

• Confident working in a fast-paced sales and service environment.
• Motivated, proactive, and customer focused.
• Excellent organisational skills with strong attention to detail.

Responsibilities

• Deliver exceptional customer service and build strong customer relationships.
• Handle inbound customer enquiries and process orders efficiently.
• Proactively follow up on quotes and promote products through cross-selling and up-selling.
• Input and maintain accurate data using SAP and CRM systems.

Skills

Customer focused

Strong written and verbal communication

Organisational skills

SAP experience

Tools

SAP

CRM systems

Job description

Overview

Inside Sales / Customer Service Representative
Oldbury
Full-time
8:30am - 4:30pm (30-minute lunch)
£12.21 -£12.50 per hour (based on experience)
Temporary - 3 Months

About you

• Confident working in a fast-paced sales and service environment.
• Motivated, proactive, and customer focused.
• Strong written and verbal communication skills.
• Excellent organisational skills with strong attention to detail.
• Ability to work well independently and as part of a team.
• Previous experience using SAP is essential - applications without SAP experience will not be considered.

Duties and responsibilities

• Deliver exceptional customer service and build strong customer relationships.
• Handle inbound customer enquiries and process orders efficiently.
• Proactively follow up on quotes and promote products through cross-selling and up-selling.
• Prepare and maintain quotations, offers, and pricing lists.
• Support order handling during busy periods and liaise with other departments to resolve customer issues.
• Input and maintain accurate data using SAP and CRM systems.
• Assist with frame agreements and special orders as required.
• Occasionally attend customer visits alongside field sales staff.

What happens after you apply for this role?

Applications will be reviewed within 3 working days. Due to high volumes of applications, if you have not been contacted within 5 days of submitting your CV, unfortunately your application has been unsuccessful on this occasion.

If successful, you will be contacted by a Consultant to discuss your application and CV in more detail. This will also be an opportunity for you to ask any questions you may have about the role.