TEMP - Customer Service Advisor

RecruitAbility Ltd; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known recruitment agency is seeking a Temporary Customer Support Specialist in Harlow, Essex. The role involves providing support to customers of a luxury brand via various communication channels. Strong written English and previous customer service experience are essential. This temporary position offers a pay rate of £12.21 per hour, with hours from Monday to Friday, 9am to 5.30pm.

Qualifications

• Previous customer service experience is required.
• Strong written English, including accurate spelling and grammar is necessary.
• Administrative experience is beneficial but not essential.

Responsibilities

• Assist customers via phone, email, social media, and live chat.
• Handle a variety of queries ensuring a positive customer experience.

Skills

Strong written English

Customer service experience

Administrative experience

Job description

Job Title: Temporary Customer Support Specialist

Location: Harlow, Essex

Pay Rate: £12.21 per hour

Hours: Monday to Friday, 9am - 5.30pm

Contract: Temporary until the end of December, with the possibility of extension

We are looking for enthusiastic candidates with a genuine interest in cosmetics and previous experience in customer service. This is a great opportunity to join a well-known luxury brand, supporting customers from their new purpose-built facility.

The Role - Customer Support Specialist

You will join a busy and friendly customer support team, assisting customers via phone, email, social media, and live chat. You'll handle a variety of queries, ensuring every customer receives a professional and positive experience.

Requirements

• Strong written English, including accurate spelling and grammar
• Previous customer service experience
• Administrative experience is beneficial but not essential

If you are available immediately and would like to be considered, please apply online quoting reference (phone number removed) or call Kelly on (phone number removed).

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.