Telesales Team Leader: Coach & Performance Driver

First Recruitment Group; Silverdale; On-site; GBP 35,000 - 45,000; Full time

Job summary

A renowned recruitment firm in the UK is seeking a motivated Telesales Team Leader to enhance team performance through effective coaching and training. This role requires a strong background in telesales, along with team leadership experience. You will be responsible for monitoring team productivity, providing coaching reports, and managing schedules. A background in ISP is preferred. This position offers the opportunity to drive the success of the sales team while promoting a positive work environment.

Qualifications

• Experience in a telesales environment is essential.
• Previous experience leading a team is preferable.
• Background in ISP is beneficial.

Responsibilities

• Interact with and motivate the Telesales team.
• Monitor productivity levels of the team.
• Provide reports on coaching and performance.
• Manage lunch and break rotas to ensure coverage.
• Develop individual coaching plans for team members.

Skills

Telesales experience

Team leadership

Coaching skills

Sales training

Performance monitoring

Job description

A renowned recruitment firm in the UK is seeking a motivated Telesales Team Leader to enhance team performance through effective coaching and training. This role requires a strong background in telesales, along with team leadership experience. You will be responsible for monitoring team productivity, providing coaching reports, and managing schedules. A background in ISP is preferred. This position offers the opportunity to drive the success of the sales team while promoting a positive work environment.