Telesales Representative

Vantage Consulting Ltd; Stoke-on-Trent; On-site; GBP 25,000 - 30,000; Full time

Job summary

A technology company based in Stoke-on-Trent is seeking a telemarketer to develop telemarketing activities and create sales appointments. This office-based role requires excellent communication skills, a persistent mindset, and experience in sales or customer service. The position offers a salary of £30,000 plus a performance-related bonus, 25 days of holiday, and a pension plan after a 3-month probationary period.

Benefits

25 days holiday per annum plus bank holidays

Performance-related bonus

Pension: NEST after probation

Qualifications

• Proven experience as telemarketer or in a similar sales/customer service role.
• Excellent communication and presentation skills.
• Proficient in English.

Responsibilities

• Make outgoing phone calls to secure qualified sales appointments.
• Define the size of the opportunity.
• Enter customer information into the company database.
• Arrange follow-up sales calls if required.

Skills

Telemarketing experience

Microsoft applications knowledge

Communication skills

Presentation skills

Results-oriented

Teamwork

Job description

JOB FUNCTION

Company Background:
We design, manufacture and sell electronic wheel safety products for commercial vehicles. These include Tyre Pressure, Wheel Loss and Temperature Monitoring Systems.

Fundamental Purpose:
This new role will develop our telemarketing activity. Its primary function is to research and call prospective customers in the commercial transportation markets to create sales appointments for our sales team to follow up. This role is office based working 36.5 hours per week; 08:30 to 17:00 Monday to Thursday with a 30 min break for lunch, 09:00 to 13:30 on Friday.

Role responsibilities:

• Make outgoing phone calls to secure qualified sales appointments for our sales team.
• Define the size of the opportunity.
• Enter customer information into company database.
• Arrange follow up sales calls if required.
• Maintain working knowledge of products and sales proposition.

Knowledge, skills and experience:

• Proven experience as telemarketer or similar sales/customer service role.
• Working knowledge of Microsoft applications.
• Excellent communication and presentation skills.
• Proficient in English.
• Persistent and results-oriented.
• Patient and able to handle customer rejection.
• Comfortable working as part of a team or alone and under pressure, and able to form and maintain relationships at all levels.

Organisation:

Primary Report - Managing Director

Dotted line - Sales Director

Package:

Job Type: Permanent, full time

Salary: £30,000 per year plus performance-related bonus

Holiday: 25 days holiday per annum (plus bank holidays)

Pension: NEST (following successful 3 month probationary period)