Telesales Manager

HR GO Recruitment; England; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading recruitment agency is seeking a skilled Telesales Manager in Herfordshire to lead a dynamic prospecting team. This role involves developing sales strategies, coaching team members, and analyzing data to enhance performance. Ideal candidates will have a strong background in sales and team management. Join this innovative team and drive success in IT solutions.

Qualifications

• Proven experience in a telesales or sales environment.
• Strong leadership and team management skills.
• Ability to analyze data to drive decision-making.

Responsibilities

• Develop and execute telesales strategies for lead generation.
• Coach and manage the prospecting team.
• Analyze call metrics to improve conversion rates.
• Collaborate with marketing for campaign optimization.
• Utilize CRM to track customer interactions.

Skills

Sales Strategy Development

Team Coaching

Data Analysis

CRM Software

Customer Engagement

Job description

Overview

Job Title: Telesales Manager

Location: Herfordshire

Salary: up to 55k base

Join an established IT Managed Services organisation offering Connectivity, Cloud, Cyber, and Print services to businesses across the UK.

We are seeking a skilled Telesales Manager to lead our dynamic prospecting team in selling IT Managed Services B2B.

Key Responsibilities

• Develop and execute telesales strategies to boost lead generation and drive sales growth.
• Coach and manage a team of prospectors, enhancing their performance through focused training and motivational techniques.
• Analyse call metrics and sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates.
• Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach.
• Utilise CRM software to track customer interactions, ensuring precise data entry and follow-up procedures.
• Craft call scripts and objection handling tactics to elevate customer engagement and satisfaction.
• Conduct regular performance evaluations, offering constructive feedback to uphold team morale and productivity.
• Manage budget allocations for telemarketing campaigns, maximizing cost-effectiveness and ROI.
• Implement quality control measures to oversee call quality and customer service standards.

If you're passionate about driving sales success and leading a high-performing team, this role is perfect for you! Apply now and be part of our innovative journey in delivering top-notch IT solutions.

For all interested parties, please apply, or email for a confidential discussion.