Telesales Executive Hybrid.

Stapleton's; Letchworth; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading telesales firm is seeking a Telesales Executive for a hybrid role based in Letchworth. The successful candidate will manage customer relationships, make sales calls, and achieve set targets while ensuring excellent customer service. Ideal applicants are motivated salespeople with strong communication and organizational skills. The salary ranges from £25,000 to £35,000, plus performance-related bonuses and benefits including annual leave and staff discounts.

Benefits

Performance related bonus

31 days annual leave

Exclusive discounts at major retailers

Generous staff discounts

Award-winning training and development

Wellbeing support

Qualifications

• Self-motivated and driven to succeed.
• Experience in customer relationship management.
• Ability to develop plans for growth.

Responsibilities

• Handle incoming and outgoing calls effectively.
• Generate sales and manage existing customer relationships.
• Achieve monthly sales targets.
• Manage social media requirements for customers.

Skills

Sales skills

Great Communication skills

Organisational skills

Ability to overcome objections

Highly motivated

Strategic approach to sales

Can do attitude

Flexibility

Tools

Salesforce

Job description

Our Telesales Executive Hybrid Opportunity

The customer account manager is the person in charge of managing the company’s relationships with its customers. They are in charge of building long term relationships with a group of customers. They must hit the targets that are set. Daily they handle numerous incoming and outgoing calls, maximising sales opportunities while offering excellent customer service. They handle any issues as they arise, and must also make sure customers credit limits are adhered to, and money is paid as it falls due. They must also communicate with other departments effectively, and keep up to date with current training as required.

The role will operate on a 40hrs per week basis between Monday and Friday, which following a successful training and induction period will be on a hybrid basis, working from home (Monday and Friday) and based onsite at our Letchworth sales offices (Tuesday, Wednesday, Thursday) with 1 in 4 Saturdays mornings as part of a rota pattern (working from home 0830-1230).

The basic salary plus performance related bonuses for this role could be between £25,000 to £35,000, depending upon experience, plus the additional benefits listed below!

What you will be doing

• Handle incoming and make effective outgoing calls
• Generate and increase sales among customer base
• Daily contact with key accounts to build relationships
• Achieve set monthly targets
• Account Management – Develop existing customer base
• Credit Control duties
• Undertake and maintain training as required
• Manage Customers social media requirements

About You

• Sales skills – Close a sale, switch sell, upsell
• Great Communication skills
• Organisational skills
• Able to overcome objections effectively
• Highly motivated and driven to succeed
• Strategic approach to sales
• To combine determination & resilience to achieve goals
• To exercise common sense and perseverance
• Ability to develop specific plans to ensure growth both long and short term
• Can do attitude, a will to succeed
• Flexible worker – Both at home and in an office, as part of a team or individual
• Experience of CRM, such as Salesforce would be beneficial

Benefits

• Performance related bonus
• 31 days annual leave including bank holidays, increasing with service
• Exclusive discounts at major retailers, restaurants, holidays and much more
• Generous staff discounts for you and your family
• Award-winning training and development, with fantastic career prospects
• Wide range of wellbeing support for you and your family