Telesales Executive

Kingdom People; England; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading sales company in the UK is looking for a Telesales Executive based in Halifax. You will be responsible for generating leads and closing sales while providing excellent customer service. The ideal candidate should be persuasive and thrive in a fast-paced environment. The role offers a salary of £26,000 plus commission.

Qualifications

• Experience in telesales or phone-based sales preferred.
• Ability to handle customer inquiries and objections effectively.
• Strong organizational skills to maintain accurate records.

Responsibilities

• Generate sales leads through outbound calls.
• Identify customer needs and recommend solutions.
• Maintain accurate records in CRM systems.

Skills

Persuasive communication

Target-driven

Customer relationship management

Tools

CRM systems

Job description

Job Title: Telesales Executive

Location: Halifax

Salary: 26,000 + Commission

Job Summary

The Telesales Executive is responsible for generating sales leads, building relationships with potential customers, and closing sales over the phone. This role focuses on achieving individual and team sales targets while delivering excellent customer service and maintaining detailed records of interactions. The ideal candidate is persuasive, target-driven, and thrives in a fast-paced environment.

Sales & Lead Generation

• Make outbound calls to prospective and existing customers to promote products and services.
• Identify customer needs and recommend suitable solutions or offers.
• Convert qualified leads into sales through consultative and persuasive communication.
• Achieve daily, weekly, and monthly sales targets as defined by management.

Customer Relationship Management

• Build and maintain strong, long-term relationships with customers.
• Handle customer inquiries, objections, and complaints professionally to ensure customer satisfaction.
• Follow up on leads and previous interactions to nurture potential opportunities.

Data & Reporting

• Maintain accurate records of calls, leads, opportunities, and sales outcomes in CRM systems.
• Provide daily and weekly reports on call activity, conversion rates, and pipeline updates.

Collaboration & Continuous Improvement

• Work closely with marketing, customer service, and field sales teams to align strategies.
• Participate in sales meetings, product training sessions, and coaching to enhance skills.
• Contribute ideas to improve sales processes, scripts, and customer engagement strategies.