Telesales Executive

The Post; East Midlands; On-site; GBP 22,000 - 30,000; Full time

Job summary

A growing sales company in Derby is hiring a Telesales Executive to manage over 300 active accounts. This role involves building strong client relationships, identifying growth opportunities, and providing excellent service. Ideal for individuals with sales, telesales, or customer service experience. The position offers excellent development potential with additional benefits such as enhanced annual leave and a pension scheme.

Benefits

Enhanced annual leave

Paid charity leave

Employee assistance programme

Pension contributions

Enhanced family policies

Qualifications

• Minimum of 1 year in a sales, telesales, or customer service role.
• Confident and professional communication skills.
• Organised and motivated with strong time management.
• Comfortable working to targets and KPIs.

Responsibilities

• Build and maintain strong relationships with existing clients.
• Identify and maximise upselling and cross-selling opportunities.
• Proactively generate new business opportunities via outbound calls.
• Provide support and product advice via phone, email, and live chat.
• Collaborate with internal teams to ensure excellent customer experience.
• Keep CRM records updated with accurate client and sales information.

Skills

Sales experience

Communication skills

Time management

Proficiency in Microsoft Office

Resilience

Job description

As a Telesales Executive, you'll manage a portfolio of over 300 active accounts, supporting clients with tailored workplace solutions. You'll build strong relationships, identify growth opportunities, and deliver excellent service.

Are you ready to take the next step in your sales or customer service career? We're hiring a Telesales Executive to join a fast‑paced and growing team in Derby. This is an ideal opportunity for someone with experience in sales, telesales, or customer service who wants to move into account management and develop long‑term client relationships.

Responsibilities

• Build and maintain strong relationships with existing clients
• Identify and maximise upselling and cross‑selling opportunities
• Proactively generate new business opportunities via outbound calls and networking
• Provide support and product advice via phone, email, and live chat
• Collaborate with internal teams to ensure excellent customer experience
• Keep CRM records updated with accurate client and sales information

Qualifications

• Essential
• Minimum of 1 year in a sales, telesales, or customer service role
• Confident and professional communication skills
• Organised and motivated with strong time management
• Comfortable working to targets and KPIs
• Proficiency in Microsoft Office
• Resilience and a positive attitude in a busy sales environment
• Desirable
• Previous experience managing accounts or working in B2B sales
• Familiarity with CRM systems
• A proven track record of exceeding targets

Benefits

• Enhanced annual leave
• Paid charity leave
• Employee assistance programme
• Pension contributions
• Enhanced family policies

If you're looking to step into a Telesales Executive role with excellent development potential, we want to hear from you.