Telesales Coordinator

Arc Recruitment; Halifax; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency in the United Kingdom seeks an experienced Telesales Coordinator to manage 120 existing customers and develop new relationships. The role requires strong communication skills and a target-driven approach, with support and opportunities for career progression. A competitive salary with a commission structure is offered, along with full training in a friendly working environment.

Benefits

Competitive salary plus commission

Full training and ongoing support

Career progression opportunities

Supportive working environment

Qualifications

• Previous telesales, inside sales, or account management experience (B2B preferred).
• Confident and professional telephone manner.
• Target-driven with proactive attitude.

Responsibilities

• Manage and develop an existing portfolio of around 120 business customers.
• Make approximately 30 quality outbound calls each day.
• Accurately process orders and maintain up-to-date CRM records.

Skills

Telesales experience

Excellent communication skills

Organizational skills

Proficient in CRM systems

Time management

Tools

Microsoft Office applications

Job description

We are recruiting on behalf of our client for an experienced and motivated Telesales Coordinator to join their growing sales team. This is an excellent opportunity to manage a portfolio of approximately 120 existing business customers while developing new relationships from a well-established prospect database. The role is ideal for someone who enjoys building long-term customer relationships, thrives on achieving targets, and delivers outstanding customer service.

Key Responsibilities

• Manage and develop an existing portfolio of around 120 business customers.
• Contact potential and existing customers to promote products and services.
• Make approximately 30 quality outbound calls each day to both existing and prospective customers.
• Build strong relationships and understand customer requirements to drive repeat sales.
• Accurately process orders and maintain up-to-date CRM records.
• Identify opportunities for field sales follow-ups and assist with appointment setting.
• Support the wider sales team with customer information and enquiries.
• Update reports and maintain accurate records of calls, sales, and activities.

About You

• Previous telesales, inside sales, or account management experience (B2B preferred).
• Confident, professional telephone manner with excellent communication skills.
• Strong organisational and time management skills.
• Target-driven with a proactive and results-focused attitude.
• Positive, enthusiastic, and able to build strong rapport quickly.
• Proficient in using CRM systems and Microsoft Office applications.

What's on Offer

• Competitive salary plus commission structure.
• Full training and ongoing support provided.
• Excellent opportunities for career progression.
• Friendly, supportive working environment.

This is a full-time, permanent role with excellent potential for growth.