Telesales Agent

RCM Recruitment Ltd; Bonchurch; On-site; GBP 28,000; Full time

Job summary

A recruitment agency is seeking a Telesales Advisor in Bonchurch, UK. This role involves speaking to existing customers to upsell and cross-sell products, with no cold calling required. Candidates should have outbound telesales experience. The position offers a basic salary of £28K plus uncapped commission, with supportive training and progression opportunities.

Benefits

28 days holiday + 1 each year (up to 33 days)

Annual flu vaccinations

Vision tests

Death in service insurance

Pension

Access to healthcare and counselling

Free parking with easy access to transport

Qualifications

• At least 6 months cold calling experience or 12 months outbound experience within the last 2 years.
• Ability to upsell and cross-sell products.

Responsibilities

• Calling customers to offer alternative products.
• Achieving targets and using CRM systems.

Skills

Outbound telesales experience

Strong communication skills

Knowledge of Microsoft office packages

Experience working towards KPI's and targets

Job description

Overview

Telesales Advisor – NO cold calling ALL existing customers. Candidates MUST have at least 6 months cold calling experience or at least 12 months outbound experience within the last 2 years. This role is speaking to existing customers that have already made an order online, you will be upselling and cross selling products rather than cold calling. Basic 28K – PLUS uncapped commission. Dress down, relaxed office environment, NO dialler. Supportive, in-depth training and genuine progression opportunities.

Responsibilities

• Calling customers that have already made an order and offering them alternative products that will save them money.
• Working towards and achieving targets
• Using CRM systems

Qualifications

• Previous outbound telesales experience
• Knowledge of Microsoft office packages
• Experience working towards KPI’s and targets
• Strong communication skills

Benefits

• 28 days holiday with an additional day holiday each year, up to 33 days a year
• Annual flu vaccinations
• Vision tests
• Death in service insurance- paying 3 x your salary in the event of your death
• Pension
• Access to healthcare and counselling for staff
• Free parking with easy access to rail and bus routes

To find out more about this Telesales Advisor role – APPLY today