Telesales Advisor

Vero HR; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading recruitment partner is seeking an experienced Telesales Advisor to join their team in Poole. You will be responsible for providing exceptional service to both new and existing customers, handling queries through outbound and inbound calls. The ideal candidate will have sales experience, strong communication skills, and the ability to work well under pressure. The role offers a competitive salary, Monday to Friday working hours, and a range of benefits including holidays and additional perks.

Benefits

Basic salary of £24,375 per year

Potential £3,000 commission

28 days holiday including bank holidays

Employee Assistance Programme

Pension Scheme

Life Assurance Scheme

Qualifications

• Experience within a sales or telesales role is essential.
• Must have good IT skills and familiarity with MS Office.
• Strong communication skills, both verbal and written, are crucial.

Responsibilities

• Provide excellent service to customers via outbound and inbound calls.
• Maximize up-selling opportunities with an existing client base.
• Develop new business accounts alongside the field sales team.

Skills

Sales experience

IT skills with MS Office

Excellent telephone manner

Strong written and verbal communication skills

Time management

Resilience

Job description

About the opportunity:

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for an experienced Telesales Advisor to join the well-established team in Poole.

The successful Telesales Advisor will provide an excellent service to new and existing customers, making outbound calls, and receiving incoming calls dealing with customer queries regarding orders and products.

You will be speaking to an existing client base and maximising opportunities to up-sell whilst managing customer expectations.

Working closely with the field sales team, you will develop new business accounts whilst providing an excellent level of service.

Requirements

The successful candidate will be able to demonstrate the following:

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload
• Confident, professional & resilient
• Live within a commutable distance to the depot in Poole

Benefits

In return we are offering:

• Basic salary of 24,375 per year ( 12.50 per hour), with the potential to earn up to an additional 3,000 in commission.
• No weekends - Monday to Friday 9am -5pm.
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).

• Long Service Award days

• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On site car parking
• Learning and development opportunities

Interested? Then APPLY now for immediate consideration.