Telesales

Cityscape Recruitment; Farnham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency in the fit-out sector is looking for an enthusiastic Telesales Executive to join their team. The role involves generating new business opportunities through high-volume outbound calls and managing leads, with a competitive salary between £35,000 - £45,000 along with performance-based bonuses. Ideal candidates will have strong communication skills and experience in telesales, preferably within the construction sector. The company offers a supportive team environment with opportunities for career development.

Benefits

Competitive salary with performance-based commission

25 days annual leave plus bank holidays

Company mobile phone and laptop

Training and professional development

Flexible working arrangements

Qualifications

• Proven telesales, outbound calling or lead-generation experience, ideally in construction or fit-out.
• Strong verbal communication skills and persuasive phone manner.
• Self-motivated and resilient with a focus on lead quality.

Responsibilities

• Conduct high-volume outbound calls to prospects.
• Qualify inbound enquiries and progress leads.
• Manage and update the CRM system.

Skills

Proven telesales experience

Strong verbal communication skills

Self-motivated and target-driven

Experience with CRM systems

Organisational skills

Job description

Telesales

Surrey

£35,000 - £45,000

About the Company

An established UK-based fit-out and interiors specialist is seeking an enthusiastic Telesales Executive to join their team. The business excels at creating world‑class workplace environments through office fit‑out, design, furniture supply and relocation services. The culture is collaborative, client‑focused and driven by delivering exceptional service and results. With a strong reputation across the commercial interiors industry, the company continues to expand its client base and portfolio of successful projects.

About the Role

The Telesales Executive will play a crucial role in generating new business opportunities and supporting the sales pipeline for commercial fit‑out and workplace interiors. Key responsibilities include:

Key Responsibilities

• Conducting high‑volume outbound calls to prospects and qualified leads to introduce the company's services and identify opportunities.
• Qualifying inbound enquiries, capturing key information and progressing leads through to the business development team.
• Managing and updating the CRM system, tracking call activity, lead status and follow‑up actions.
• Collaborating closely with sales, estimating and marketing teams to ensure alignment of messaging and handover of qualified opportunities.
• Preparing call reports, lead summaries and highlighting market feedback or trends.
• Continuously refining call scripts, objection‑handling techniques and value propositions to improve conversion rates and lead quality.

Rewards & Benefits

• Competitive salary with additional performance‑based commission and bonus structure.
• 25 days annual leave plus bank holidays.
• Company mobile phone and laptop provided, plus travel allowance where required.
• A supportive team environment with access to training, coaching and professional development in a growing sector.
• Exposure to high‑profile fit‑out and workplace transformation projects, offering strong career development potential.
• Flexible working arrangements and a culture that values initiative, performance and personal growth.

Requirements

• Proven telesales, outbound calling or lead‑generation experience—ideally within construction, fit‑out, interiors, furniture or workplace services.
• Strong verbal communication skills, persuasive phone manner and ability to engage confidently with decision‑makers.
• Self‑motivated, resilient and target‑driven with a keen focus on lead quality and conversion.
• Experience using CRM systems and comfortable managing pipeline data, reporting and follow‑up activity.
• Solid organisational skills, attention to detail and ability to prioritise multiple leads simultaneously.
• Interest in the commercial interiors or fit‑out sector is advantageous, though a proactive sales mindset is the key requirement.
• Based in or commutable to the Birmingham area (or nearby regions) to attend occasional team meetings or events.