Telesales

Cityscape Recruitment; City Of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading interior fit-out specialist in London is seeking a Telesales Executive to drive business growth. In this role, you will engage prospective clients, manage leads, and collaborate with the sales team. The ideal candidate will have a proven track record in telesales, excellent communication skills, and the ability to work in a hybrid environment. The position offers a competitive salary and the opportunity for career advancement.

Benefits

Hybrid working model

Career progression and training

Supportive team culture

Qualifications

• Proven experience in telesales or business-development role.
• Comfortable working in a hybrid environment.
• Ability to learn and present technical service offerings.

Responsibilities

• Conduct high-volume outbound calls to identify prospective clients.
• Qualify leads and build relationships with decision-makers.
• Manage pipeline of opportunities in CRM.

Skills

Excellent communication skills

Strong telephone manner

Results-driven mindset

Self-motivated

Organised and detail-oriented

Job description

About the Company

Join a cutting-edge interior fit-out specialist dedicated to transforming commercial workplaces and creating meaningful, functional spaces. With over two decades of industry expertise, this owner-led team places client experience, sustainability and exceptional delivery at the heart of everything they do. Their projects range across CAT A and CAT B schemes and extend from design through build and completion.

About the Role

In the role of Telesales Executive you will be instrumental in driving the business forward by:

• Conducting high-volume outbound calls to identify and engage prospective clients in the commercial fit-out and workplace design market.
• Qualifying leads and building relationships with decision-makers in offices, real estate teams and corporate workplaces.
• Promoting the company's full interior design-and-delivery offering, articulating value and unique selling points.
• Managing a pipeline of opportunities in CRM, maintaining accurate records and progressing engagements through to hand‑over to the wider sales or design teams.
• Collaborating with the marketing and business-development functions to refine call scripts, outreach programmes and lead lists.
• Meeting and exceeding monthly targets for calls, qualified leads and conversion into opportunities.

Rewards & Benefits

• Salary range from £40,000 to £55,000 depending on experience and performance.
• Opportunity to work one day per week from home as part of a hybrid working model.
• Career progression in a fast-growing fit-out business with visible exposure to senior leadership.
• Ongoing training and coaching in sales techniques, industry knowledge and product/service positioning.
• Supportive team culture with an inclusive, open environment where your input is valued and your success rewarded.
• Central London studio location (for office-based days) giving easy access to transport links and a design-industry network.

Requirements

• Proven experience in telesales, inside sales or business-development role—ideally within construction, interiors, real‑estate services or professional services.
• Strong telephone manner, excellent communication skills and ability to engage senior clients.
• Experience working with CRM systems, managing lead pipelines and tracking performance metrics.
• Results‑driven mindset with demonstrable success in meeting or exceeding targets.
• Comfortable working in a hybrid environment, balancing office-based and remote working days.
• Ability to learn and present technical / service-led offerings with clarity and confidence.
• Self‑motivated, organised and able to manage multiple tasks while maintaining attention to detail and drive