Telephone Fundraising Strategy Lead

Fern Talent; United Kingdom; Remote; GBP 39,000 - 43,000; Full time

Job summary

An international charity organization is seeking a Telemarketing Strategy Lead to drive effective fundraising programmes. The role involves managing telemarketing operations, ensuring compliance, and collaborating within diverse teams to achieve measurable results. Ideal candidates will have extensive experience in telemarketing leadership and charity-related compliance practices. This opportunity offers a remote-first working environment with a competitive salary range of £39,000–£42,900.

Benefits

Immediate impact on children’s rights

Supported leadership

Purpose-led culture

Qualifications

• Experience managing telemarketing delivery within a charity, or leading agency work for non‑profit clients.
• Strong understanding of the telemarketing landscape and agency models.
• Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.

Responsibilities

• Focus on sustainably increasing the quality of telephone fundraising programmes.
• Collaborate within a multi-disciplinary team.
• Drive ambitious, measurable results and oversee operations.

Skills

Telemarketing Leadership

Agency & Systems Knowledge

Compliance

Job description

Save the Children UK: Telemarketing Strategy Lead

Ready to architect transformational change? Lead one of Save the Children’s most critical fundraising streams—Legacy, Acquisition, and Loyalty—and help secure the future of global children’s rights.

Role: Public Impact – Telemarketing Strategy Lead — Salary: c.£39,000–£42,900 — Contract: Fixed-term (6-months, extension to perm on results), Full-time — Location: Remote-first — Deadline: Interviewing on a rolling basis

Save the Children UK is a global powerhouse working tirelessly to build a world where every child is thriving, heard, and valued. From emergency response in Gaza and Ukraine to tackling child poverty in the UK, we address the biggest challenges facing children with proven expertise and unwavering commitment.

Our Public Impact Group is reshaping how millions of people in the UK give, volunteer, and act for children. We're not just building a fundraising operation—we’re galvanising a modern movement that mobilises the nation to protect children’s rights and futures.

The Role

Working across Public Impact, this role focuses on sustainably increasing the quality and value of our telephone fundraising programme by continually testing, learning, and innovating—with safeguarding at its core. You’ll support squads across Public Income and Engagement, collaborating within a multi-disciplinary team. Success in this role relies on building strong internal relationships and driving ambitious, measurable results. You’ll bring a deep understanding of the telemarketing landscape to rigorously hold agency partners to account—asking the right questions, overseeing operations, and ensuring campaigns deliver against targets and KPIs. Your analytical insights will inform decisions at every level, turning data into strategic action.

Who We're Looking For

We value proven capability and expertise over long checklists. We’re seeking a results‑focused, innovative, and adaptive leader who thrives in complexity and is motivated to apply their professional experience to achieve life‑changing outcomes.

Experience

• Telemarketing Leadership: Experience managing telemarketing delivery within a charity, or leading agency work for non‑profit clients.
• Agency & Systems Knowledge: Strong understanding of the telemarketing landscape and agency models (e.g. Stratcom).
• Compliance: Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.

Why Join Us?

• Immediate Impact: Your expertise directly fuels a global movement for children’s rights, supporting life‑changing work in emergencies and long‑term programmes.
• Supported Leadership: You’ll have the backing of a leadership team that truly understands fundraising, in a well‑resourced environment where you can lead with confidence.
• Purpose‑Led Culture: Join an organisation committed to inclusion, integrity, and meaningful impact.

How to Apply

If this role has grabbed your attention, we’d love to hear from you.