Telephone Customer Service / Sales Advisor

Office Angels; Wimbledon; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading employment agency in Wimbledon is seeking a Telephone Customer Service and Sales Advisor to provide top-tier support to customers. This full-time role involves managing customer enquiries, processing orders, and maintaining relationships without cold calling. The ideal candidate will have previous experience in customer service or sales, possess excellent communication skills, and thrive in a fast-paced environment. The position offers a salary ranging from £28,000 to £30,000 per annum along with benefits including training and career advancement opportunities.

Benefits

22 days holiday (increasing with service)

Pension

Life insurance

Qualifications

• Previous experience in sales or customer service is highly desirable.
• A proven track record in sales would be advantageous.

Responsibilities

• Handle telephone and email enquiries professionally.
• Process customer orders and provide after-sales support.
• Offer advice based on client needs with support from experts.
• Build and maintain relationships with existing customers.

Skills

Customer service

Sales skills

Telephone communication

Relationship management

Job description

Telephone Customer Service / Sales Advisor

• Based : Wimbledon
• Salary : £28,000-£30,000 per annum
• Full-time | Monday - Friday | 9am - 5pm
• Immediate Start
• Office Based

Benefits: 22 days holiday (increasing with service), pension & life insurance

Are you confident, professional, and passionate about customer service?

Do you enjoy speaking with people and providing top-tier support?

Our client, an industry leader with over 35 years of expertise, is seeking a Telephone Customer Service and Sales Advisor. They pride themselves on delivering outstanding customer service to both trade and retail customers, partnering with some of the most prominent clients across the UK and Europe.

The Role

Based in their busy Wimbledon office, you'll play a key role in handling customer enquiries, processing orders, and maintaining strong relationships with their valued clients. This is an inbound sales and customer service role - no cold calling required!

Duties

• Handling telephone and email enquiries professionally and efficiently
• Processing customer orders and providing after-sales support
• Offering advice and solutions based on client needs (with support from our experts)
• Building and maintaining relationships with existing customers

What They Offer

• A dynamic and friendly team environment
• Full training provided
• Future opportunities to progress and develop your knowledge with Levels 1 & 2 of the Diploma course

Who They are looking For

• Confident, professional, and customer-focused
• Excellent telephone manner and communication skills
• Self-motivated with a positive, competitive attitude
• Thrives in a fast-paced environment and can work under pressure
• Must live within a reasonable commuting distance

Experience & Qualifications

• Previous experience in sales, customer service, or telesales is highly desirable
• A proven track record in sales would be advantageous
• Willingness to learn and develop product knowledge

If you're a great communicator with a passion for sales and customer service, we'd love to hear from you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.