Tele-Sales Consultant (Outbound)

Guardian Electrical Compliance; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading electrical safety services provider in Sheffield seeks a motivated Telesales Consultant to generate appointments for business development managers. You will make outbound calls and support a team culture focused on results. The ideal candidate has experience in telesales, strong communication skills, and the ability to thrive in a target-driven environment. This full-time position offers a supportive team and opportunities for career progression.

Benefits

On-the-job training

Career progression

Modern office environment

Qualifications

• Experience in outbound telesales or appointment-setting is required.
• Ability to build rapport and manage relationships effectively.
• Resilient and target-driven with a strong motivation for results.

Responsibilities

• Conduct outbound calls to generate sales appointments.
• Log notes and manage pipelines in the CRM system.
• Support the sales team with quotations and help with virtual demos.

Skills

Outbound telesales experience

Strong communication skills

Relationship-building skills

Motivated by results

Organised and methodical

Positive customer-focused attitude

Job description

Telesales Consultant – Appointment Generator

Salary -£28000 + Benefits

📍 Chapeltown, Sheffield | 🕒 Full-time, Permanent (37.5 hrs)
Mon–Thu 08:30–16:30 | Fri 07:30–15:30

About Us

Guardian Electrical Compliance Ltd is one of the UK’s leading providers of electrical safety services. We work with major blue-chip brands across retail, manufacturing, automotive and education, helping them stay compliant and safe. We’re part of PTSG, a rapidly growing group of 30 UK companies — offering real long-term career opportunities.

The Role

We’re expanding our telesales team and looking for someone confident and motivated to book high-quality appointments for our field-based Business Development Managers.

You’ll contact commercial landlords, facilities managers and H&S managers to discuss fixed wire testing — a legal requirement for all commercial properties every 3–5 years, making conversations warm and relevant.

You’ll make around 40 calls per day with a target of 4 appointments per week, supported by marketing campaigns and an existing CRM database.

Key Responsibilities

• Outbound calls and follow-ups to generate sales appointments
• Build rapport and profile prospects through effective questioning
• Log accurate notes and manage pipelines in the CRM
• Support the sales team with quotations and virtual demos (TraQit platform)
• Contribute to a positive team culture and shared success

What We’re Looking For

• Outbound telesales / appointment-setting experience
• Strong communication and relationship-building skills
• Resilient, target-driven and motivated by results
• Organised and methodical with excellent attention to detail
• A team player with a positive, customer-focused attitude

What’s in it for You

• Supportive & sociable team of 7
• On-the-job training and time to settle in properly
• Freedom to structure your working process to achieve goals
• Modern office with a breakout / canteen area
• Career progression across the wider PTSG Group

Guardian Electrical Compliance Ltd is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.