Technology Supplier Manager

Financial Conduct Authority; Leeds; Hybrid; GBP 57,000 - 84,000; Full time

Job summary

A financial regulatory body in the UK is seeking a Technology Supplier Manager to oversee critical technology supplier relationships. This role involves strategic engagement to enhance service delivery, innovation, and risk management. Candidates should have extensive experience in supplier relationship management and contract oversight. The position offers a competitive salary and benefits including a hybrid work model.

Benefits

28 days annual leave plus bank holidays

Hybrid model with up to 60% remote work

Non-contributory pension

Private healthcare

35 hours of paid volunteering annually

Flexible benefits scheme

Qualifications

• Extensive experience in Supplier Relationship Management in regulated industries.
• Experience leading Technology suppliers focused on performance and governance.
• Experience managing complex contractual models.

Responsibilities

• Build and manage relationships with IT suppliers for FCA's growth.
• Drive innovation and value from the supplier.
• Support Procurement in contract negotiations and renewals.

Skills

Supplier Relationship Management

Technology Supplier Management

Contract Management

Governance

Dispute Resolution

Job description

Technology Supplier Manager

Division: Digital, Technology & Innovation

Department: Technology Resilience

• Salary: National (Edinburgh and Leeds) ranging from £57,200 to £84,000 and London from £62,900 to £94,000 (salary offered will be based on skills and experience)
• This role is graded as: Technical Specialist - Corporate
• Your recruitment contact is Sonika Suryadevara via [e-mail]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile and cost‑effective technology and data ecosystem that drives better decisions, transparency and operational efficiency.

Sitting within DTI, the Technology Resilience team safeguards the FCA's digital assets, services and suppliers to ensure the organisation remains secure and compliant.

Role responsibilities

The Digital, Technology & Innovation Supplier Management team owns the relationships with our most critical technology suppliers, driving strategic engagement, unlocking innovation and value while mitigating risk and ensuring robust governance is in place, alongside offering advice and support to a wide range of stakeholders. You will:

• Build and manage strategic relationships with key IT suppliers to support FCA’s growth with opportunities to contribute to service improvements and key decision‑making
• Drive innovation and value add from the supplier
• Provide strategic supplier management including governance, risk and issue management, financial tracking and coaching to the team
• Lead complex supplier engagements, acting as a key escalation point while implementing robust management processes to drive efficiency, reduce risk, foster innovation, and enhance supplier resilience
• Support Procurement in contract negotiations, renewals and change management, advising senior management on supplier strategy, planning and risk exposure
• Monitor service levels and performance, resolve disputes and cultivate collaborative relationships to ensure value for money and maintain the FCA’s position as a customer of choice
• Gain hands‑on experience in the evolving AI landscape while working with senior stakeholders and Tier 1 tech suppliers
• Lead or support supplier‑led initiatives and share best practices across teams

Skills required

Minimum:

• Extensive experience in Supplier Relationship Management in highly regulated industries
• Experience leading and managing Technology suppliers, focusing on performance, governance and strategic engagement
• Experience managing outsourced contracts and managing a complex contractual model

Essential:

• Experience steering teams to deliver supplier management services, including mediation, dispute resolution, contract development and administration
• Experience working in large, standards‑based corporate environments with tight deadlines and familiarity with RACI‑type deliverables frameworks

Benefits

• 28 days annual leave plus bank holidays
• Hybrid model with up to 60% remote work
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part‑time and job sharing where applicable.

Disability Confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timeline

• Advert Closes: Midnight 21 November (please apply by 11.59pm 20 November)
• Shortlist: 26 November
• First Interview: 01 and 02 December
• Second Interview: 08 and 09 December
• Your recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.