Technology Risk & Assurance Manager

Royal Mail Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading postal service provider in London seeks a Technology Risk & Assurance Manager. This role involves leading technology audit strategy, ensuring compliance, and driving continuous improvement within the organization. Candidates should have a recognized Technology Audit qualification and at least five years' experience in technology internal auditing. The position offers a competitive salary, car allowance, family healthcare, and 18% annual bonus potential. This role supports a hybrid work model with an emphasis on inclusivity.

Benefits

Competitive salary

Car allowance

Family healthcare

18% annual bonus potential

Generous annual leave

Qualifications

• At least five years’ experience in technology internal auditing or risk management.
• Strong knowledge of IT governance frameworks, project governance, and cyber security principles.
• Proven leadership and people management experience.

Responsibilities

• Lead Technology Audit Strategy to ensure quality and independence.
• Drive improvement in Risk Assurance efficiency and effectiveness.
• Shape Audit Plan aligned to priorities and emerging risks.
• Deliver agile audits at pace using innovative solutions.

Skills

Leadership

IT governance knowledge

Communication skills

Interpersonal skills

Commercial awareness

Education

Recognised Technology Audit qualification

Tools

COBIT

ISO 2700X

ITIL

PRINCE2

Agile

SAP or similar systems

Job description

Job reference 332744. Technology Risk & Assurance Manager. Competitive salary, plus £5,500 car allowance, full family healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates. Permanent, full time.

This role can be based at our London (Farringdon) or Sheffield (Pond Street) office, with an expectation to work onsite 2 days per week.

Royal Mail is transforming for the future - and technology is at the heart of that journey. We're looking for a Technology Risk & Assurance Manager to provide expert assurance and risk management services across our Technology function. This is a high-impact role where you'll shape audit strategy, influence senior stakeholders, and lead initiatives that strengthen our governance and risk frameworks.

As part of the Internal Distribution Services (IDS) Global Risk Assurance team and a member of the UK Risk Assurance leadership team, you'll deliver visible leadership, drive continuous improvement, and ensure our audit approach remains agile and innovative in an increasingly digital environment.

Ready to make an impact and influence technology risk strategy at a time of significant transformation? Apply now and help us deliver a secure, resilient technology future.

About the Role

• Lead Technology Audit Strategy - Ensure quality, independence, and professional excellence.
• Drive Improvement - Boost efficiency and effectiveness of Risk Assurance.
• Shape Audit Plan - Recommend risk-based technology audits aligned to priorities and emerging risks.
• Deliver Agile Audits - Execute UK technology audits at pace using innovative solutions.
• Provide Integrated Assurance - Support non-tech audits with technology testing.
• Report with Impact - Produce clear, actionable reports highlighting key risks and solutions.
• Influence Governance - Present updates to governance committees and support Audit & Risk reporting.
• Enable Risk Management - Run workshops, maintain registers, and embed risk processes with key indicators.
• Collaborate Globally - Partner on international audit planning and deliver group-wide tech audits.
• Lead & Develop Teams - Offer visible leadership and build technology audit capability.

About You

We're looking for a proven leader with deep expertise in technology risk and assurance.

You'll bring:

• A recognised Technology Audit qualification and at least five years’ experience in technology internal auditing or risk management.
• Strong knowledge of IT governance frameworks (COBIT, ISO 2700X, ITIL), project governance (PRINCE2, Agile), and ideally SAP or similar enterprise systems.
• Understanding of cyber and information security principles.
• Excellent communication skills - able to translate technical concepts for non-technical audiences.
• Strong interpersonal skills with the ability to influence at Executive level.
• Proven leadership and people management experience.
• Commercial awareness and adaptability in a complex, fast-paced environment.

Extra Benefits

Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.

Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.

Supportive and generous company sick pay.

Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

*Available only to perm employees.

Next Steps

The next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we'd love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Thursday 11th December. Please note, this advert may close early if the appropriate number of applications has been reached.

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