Technology Risk and Controls Lead

Testing Site - JPMC; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Testing Site - JPMC in the United Kingdom seeks a Vice President, Tech Risk & Controls Transformation Lead to define and embed ‘what good looks like’ for technology risk across the organization. You will set standards and drive the uplift of controls.

You will partner with product, engineering, and governance teams to design frameworks, lead taxonomy initiatives, and report on risk posture to senior leadership, delivering continuous improvement and business impact.

Qualifications

• Deep understanding of end-to-end GRC and Technology Risk lifecycle.
• Experience in Technology Operations or Service Management, including incident and problem management.
• Experience in technical program management, cybersecurity, and technology controls roles.
• Experience in 3LoD as Technology Auditor; professional qualifications of CISA, CRISC, CISM, CIA are welcome.
• Ability to escalate decisions affecting program delivery promptly.
• Competent user of service management tooling, in particular ServiceNow.
• Strong verbal and written communication skills to translate technical risks into business impacts.
• Strong analytical skills to dissect complex challenges and drive continuous improvement.

Responsibilities

• Lead and manage complex, cross-functional GRC programs influencing strategic outcomes.
• Communicate program status, risks, and decisions to senior stakeholders.
• Identify and mitigate delivery risks, creating contingency plans.
• Collaborate with stakeholders to design, implement, and operate risk and control frameworks.
• Promote high performance and continuous improvement within the GRC team.

Skills

GRC programs

Technology Risk

Stakeholder management

Framework design

Regulatory alignment

ServiceNow

Communication skills

Analytical thinking

Tools

ServiceNow

Job description

Join our GRC Frameworks and Taxonomy Team as Vice President, Tech Risk & Controls Transformation Lead. In this senior role, you will be instrumental in defining, cultivating, and embedding “what good looks like” for technology risk and controls across the organization. You will set and uphold the big rules and standards for risk management, leveraging your extensive experience and exposure to best practices to guide the uplift and transformation of controls. This role requires deep expertise in designing frameworks, engaging diverse stakeholders, and driving continuous improvement in risk management practices.

Key Responsibilities

Define and Cultivate Best Practices

Establish and promote a clear vision of “what good looks like” for technology risk and controls, setting the big rules and standards that guide the organization’s approach.

Frameworks and Taxonomy Leadership

Design, implement, and continuously enhance risk management frameworks and taxonomies, ensuring clarity, consistency, and alignment with regulatory, legal, and industry standards (e.g., NIST, ISO 27000, COBIT).

Controls Uplift & Transformation

Lead and execute cross-functional initiatives to uplift and transform technology controls, ensuring they are robust, effective, and future-ready.

Stakeholder Engagement

Partner with product, engineering, business, and control teams to embed best practices, facilitate collaboration, and drive adoption of frameworks and standards.

Governance and Reporting

Oversee governance, reporting, and issue management for controls and frameworks, providing senior management with actionable insights into risk posture and control effectiveness.

Continuous Improvement

Foster a culture of operational excellence and innovation, driving ongoing enhancement of risk management practices and frameworks.

Communication and Influence

Effectively communicate the vision, standards, and program status to senior stakeholders, translating technical concepts into business impacts and ensuring buy-in across all levels.

Job Responsibilities

• Lead and execute complex, cross-functional GRC programs and initiatives, ensuring they achieve strategic outcomes and align with business objectives
• Communicate program status, execution risks/issues, and key decisions to senior stakeholders, maintaining transparency and fostering informed decision-making
• Identify, manage, and mitigate delivery risks, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum
• Partner with key stakeholders to iterate on design, implement, and continuously operate and enhance technology risk and control frameworks, ensuring they meet industry standards and regulatory requirements
• Promote a culture of high performance, operational excellence, and innovation within the GRC team, driving continuous improvement in risk management practices

Required Qualifications, Capabilities, and Skills

• Deep understanding of end-to-end GRC and Technology Risk ecosystem and lifecycle
• Experience in Technology Operations or Service Management, specifically service transition, incident management and problem management
• Experience in technical program management, cybersecurity, and technology controls roles
• Experience in 3LoD as Technology Auditor. Professional qualifications of CISA, CRISC, CISM, CIA are most welcome
• Ability to ensure decisions or constraints affecting program delivery are effectively escalated and addressed in a timely manner
• Competent user of service management tooling, in particular ServiceNow
• Strong verbal and written communication skills to translate technical risks into business impacts and engage with stakeholders at all levels
• Strong analytical skills to dissect complex challenges, conduct thorough root cause analysis, and develop effective solutions
• Proven ability to apply critical thinking and structured problem-solving techniques to address issues and drive continuous improvement in risk management practices

Preferred Qualifications, Capabilities, and Skills

• Experience in designing, implementing, and operating industry-standard frameworks such as COBIT, ITIL, NIST
• Experience working in 1LoD Technology Risk and Control function. We welcome candidates with experience from medium-size firms who can demonstrate
• Deep understanding on the operability of framework requirements across Technology and Cyber operations