Technology Manager

Johnson & Johnson Services; Leeds; On-site; GBP 90,000 - 120,000; Full time

Job summary

Johnson & Johnson Services seeks a Technical Product Owner to drive commercial and digital marketing technology across DePuy Synthes. You will lead end-to-end product lifecycle, translate business strategies into technical roadmaps, and manage agile delivery with cross-functional teams in a regulated environment.

You will mentor junior owners, apply AI and analytics to optimize pricing, revenue and customer engagement, and ensure data privacy and quality compliance across platforms.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Engineering or related field.
• Master's degree or MBA preferred.

Responsibilities

• Own end-to-end product lifecycle for commercial, digital experience and marketing technology solutions.
• Act as liaison between IT, Marketing, Sales, Analytics and external partners.
• Translate strategies into technical product visions, epics, user stories and acceptance criteria.
• Prioritize backlogs based on value, regulatory requirements, risk and feasibility.

Skills

Product ownership

Agile leadership

Cross-functional collaboration

Regulatory awareness

Data-driven decisions

Education

Bachelor's degree

Master's degree / MBA preferred

Tools

CRM platforms

Digital experience tools

Marketing automation

Customer data platforms

SEO/Analytics tools

Job description

This role serves as the technical product owner for commercial and digital marketing capabilities supporting DePuy Synthes Commercial Technology. The Technology Manager, OUS & Marketing partners closely with digital experience, marketing, sales, and Commercial leaders to translate business strategies into scalable, compliant, and high-impact digital and data solutions. This role has direct impact on customer engagement, commercial effectiveness, and the delivery of technology products that enable growth and operational excellence across the orthopedics portfolio and reports into the DePuy Synthes Technology organization.

Responsibilities

• Own and manage the end-to-end product lifecycle for commercial, digital experience and marketing technology solutions, from intake and prioritization through delivery and continuous improvement.
• Act as the primary liaison between IT, Marketing, Sales, Analytics, and external partners to ensure solutions align with Outside US commercial objectives and customer needs.
• Translate digital experience and marketing automation business strategies and roadmaps into clear technical product visions, epics, user stories, and acceptance criteria.
• Prioritize product backlogs based on business value, regulatory requirements, risk, and technical feasibility, ensuring alignment with enterprise architecture and data standards.
• Lead agile ceremonies and product planning activities, ensuring timely, high-quality delivery of technology capabilities.
• Monitor product performance using defined KPIs and customer feedback to drive enhancements and measurable business outcomes.
• Ensure solutions comply with Johnson & Johnson and DePuy Synthes policies related to data privacy, cybersecurity, quality, and regulatory requirements.
• Mentor and guide junior product owners or analysts, fostering strong product management and agile practices within the Commercial Technology team.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing digital experience and customer engagement, pricing and revenue optimization, and data-driven decision-making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Education Requirements

• Bachelor's degree required (Information Systems, Computer Science, Business, Engineering, or related field).
• Master's degree or MBA preferred.

Experience and Skills Required

• 6-8 years of experience in technology product management, product ownership, or digital solution delivery within a commercial, marketing, web, digital experience, or customer‑facing environment.
• Strong technical skills in commercial technology platforms and integrations (e.g., CRM, digital experience, marketing automation, customer data platforms, SEO/AEO analytics, or digital engagement tools)
• Proven business skills, including translating digital experience, marketing and sales strategies into technology roadmaps, defining value cases, and measuring ROI.
• Experience working in agile or hybrid delivery models, with hands‑on ownership of product backlogs, user stories, and prioritization.
• Leadership skills demonstrated through influencing cross‑functional stakeholders, driving alignment, and making data‑driven decisions without direct authority.
• Strong communication and collaboration skills, with the ability to engage both technical product teams and senior commercial leaders.
• Experience operating in regulated or highly governed environments, with awareness of data privacy, security, and quality requirements.

Preferred

• Experience supporting marketing, digital experience, sales, or commercial operations within medical devices, life sciences, or healthcare industries.
• Hands‑on experience with customer data, SEO/AEO analytics, or digital marketing technologies (e.g. digital lead capture, email segmentation and journeys, personalization, campaign management, reporting).
• Demonstrated people leadership or mentoring experience within product, technology, or agile teams.
• Strong change‑management capabilities, including driving adoption of new digital tools and ways of working.
• Product Owner or Agile certifications (e.g., CSPO, SAFe PO/PM) preferred.

Other

• Travel: Up to 10"20%, primarily domestic.
• Certifications: Agile / Product Management certifications preferred, not required.

Analytical Reasoning, Consulting, Cost Management, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, People Performance Management, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Resource Management, Software Development Management, Strategic Supply Chain Management, Team Management

Company Culture

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Location

DePuy Synthes is recruiting for a Technology Manager, OUS Marketing, located in Ringaskiddy, Ireland or Leeds, UK or Raynham, MA, USA.