Technology Manager

Mace; Birmingham; On-site; GBP 70,000 - 95,000; Full time

Job summary

Mace is seeking an Infrastructure Lead in Birmingham to drive delivery of technology infrastructure services. You will interface with strategic suppliers and translate high-level roadmaps into executable work packages across our global environments.

The role requires hands-on experience with virtualization, networking, cloud storage, DR/backup, and managing third-party providers. You will review changes on CAB and ensure security baselines are met while pursuing net-zero objectives.

Qualifications

• Experience delivering infrastructure and networking solutions at scale.
• Experience working with external/outsourced providers.
• Strong understanding of security baselines and policy adherence.
• Ability to translate roadmaps into actionable work packages for partners.

Responsibilities

• Lead day-to-day technical liaison with strategic suppliers and MSPs.
• Translate architecture roadmaps into actionable work packages for partners.
• Ensure suppliers follow infrastructure policies, security baselines, and standards.
• Act as core CAB reviewer, assess changes and protect business continuity.
• Build strong relationships with internal teams and translate requirements into briefs.
• Collaborate to align infrastructure design with business goals and net-zero aims.

Skills

Virtualisation

Networking

WAN / SD-WAN

Cloud storage

Disaster recovery

3rd party management

Infrastructure governance

Job description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. Supporting the delivery of technology infrastructure services, providing technical project delivery. Provides technical expertise in the support of the technology design authority for infrastructure changes and security improvements.

You’ll be responsible for:

• Serving as the day-to-day technical lead interfacing with our strategic third-party suppliers and MSPs.
• Translating high-level architecture roadmaps set by senior technology leadership into clear, actionable work packages for our outsourced partners to execute.
• Ensuring external suppliers adhere strictly to company infrastructure policies, security baselines, and architectural standards across all global environments.
• Acting as a core technical reviewer on the change advisory board (CAB), scrutinizing
  vendor-submitted changes, evaluating risk, and protecting business continuity.
• Building strong relationships with internal business teams, gathering requirements and translating them into clear operational briefs for our supplier network.
• Proactively monitor and work alongside suppliers to identify opportunities to support the business on it's key strategic objectivesProviding and support information for the design of an infrastructure roadmap aligned with business goals.Providing support and solutions for the design and technical implementation of Mace's IT infrastructure policy and standards.Supporting and informing the provision and implementation of technology infrastructure design policies and standards.Delivering support and guidance for large, global infrastructure and network estates through a complex supplier lead matrix.Working collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the
  associated carbon emissions and reductions during the delivery of work.

You’ll need to have:

• Passion for technology and infrastructure solutions IaaS, PaaS, services.
• Virtualisation, networks, WAN, SD-WAN, LAN, SASE, ZTNA.
• Cloud Storage, DR and Backup technologies.
• Prior experience of working with 3rd party outsourced providers.
• Prior experience of infrastructure and networking management.

Our values

• Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
• Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to