Technology Lead (Networks & Firewall)

Neway International Ltd; Taunton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An ICT staffing agency is seeking a Team Lead – Networks & Firewall to manage a team while overseeing critical infrastructure projects. Located in Taunton, this role supports Somerset Council to ensure the effective delivery of network and firewall services, balancing technical oversight with team management responsibilities. The position offers hybrid working, focusing on delivering outcomes while engaging with stakeholders and managing project priorities.

Qualifications

• Strong technical understanding of networks, firewalls, and telephony systems.
• Proven experience in team leadership and workload management.
• Ability to manage escalations in complex ICT environments.

Responsibilities

• Lead and manage a team of 3rd line specialists.
• Provide support and ensure resolution of technical issues.
• Prioritise daily workloads and oversee delivery management.

Skills

Technical understanding of networks

Leadership

Workload management

Supplier engagement

Organisational skills

Communication

Job description

Neway International are seeking a Team Lead – Networks & Firewall – Interims to join our client Somerset Council.

Location: The Crescent, Taunton, Somerset, TA1 4DY
Hours: 37 per week
Start Date: 19 January 2026
Duration: 24 Weeks
Pay Rates: PAYE £33.95 per hour / Limited/Umbrella £47.13 per hour

About the Client

Somerset Council’s Resources Strategy & Transformation directorate is committed to delivering secure, resilient, and efficient ICT infrastructure. The ICT Infrastructure Network team plays a critical role in maintaining and enhancing the council’s core network and firewall systems, ensuring continuity of services for staff, residents, and partners.

The Role

We are recruiting one Team Lead to provide interim leadership within the Networks & Firewall team. This role will backfill a permanent member of staff while they and aligned resources focus on deploying new network and firewall infrastructure across core sites, including County Hall.

The successful candidate will lead a small team of eight 3rd line specialists covering networks, firewalls, and telephony. While a strong technical understanding of the team’s remit is required, the primary focus will be on team management, workload prioritisation, delivery oversight, and stakeholder engagement.

Key Responsibilities

• Lead and manage a team of 3rd line network, firewall, and telephony specialists.
• Provide ad-hoc escalation support and ensure smooth resolution of technical issues.
• Prioritise daily workloads and oversee delivery management.
• Engage with suppliers and stakeholders to ensure effective collaboration.
• Manage BAU contract renewals across support and maintenance services.
• Support the deployment of new network and firewall infrastructure projects.
• Ensure compliance with organisational policies, standards, and best practices.

Candidate Requirements

• Strong technical understanding of networks, firewalls, and telephony systems.
• Proven experience in team leadership and workload management.
• Ability to manage escalations and deliver outcomes in complex ICT environments.
• Experience in supplier and stakeholder engagement.
• Knowledge of contract renewals and BAU support processes.
• Excellent communication and organisational skills.
• Ability to balance technical oversight with leadership responsibilities.

Work Pattern

This role offers a hybrid working arrangement, typically one day in the office and four days remote, with flexibility depending on project and team needs.

This is an excellent opportunity to lead a specialist ICT team at Somerset Council, ensuring the delivery of critical infrastructure projects while maintaining business-as-usual operations.