Technology Lead Business Analyst

Sanctuary Group; Worcester; Hybrid; GBP 58,000 - 62,000; Full time

Job summary

A leading housing and care provider is seeking a Technology Lead Business Analyst in Worcester. This full-time position involves leading business analysis for complex change initiatives, mentoring team members, and ensuring user needs are met across projects. With a salary range of £58,137 - £61,197, the role offers a balance of home and office working. Interested candidates should possess relevant experience, management skills, and a full valid driving license.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee Networks for support and inclusion

Attractive salary package with performance increase

Qualifications

• Degree or relevant qualification in management or similar.
• Extensive experience in a similar lead business analyst role.
• Strong management capabilities with effective workload prioritisation.
• Full valid driving licence required for occasional travel.

Responsibilities

• Lead the Business Analysis function, promoting effective collaboration.
• Manage and coach business analyst teams while supporting delivery.
• Ensure design artefacts meet user needs with stakeholder collaboration.
• Oversee contractor work to ensure service levels are met.
• Manage recruitment, training, and performance of skilled employees.

Skills

Degree or relevant qualification

Management experience

Project management skills

Driving licence

Job description

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Sanctuary is one of the UK’s leading providers of housing, care and community services. With around13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Technology Lead Business Analyst

Worcester based with a balance of home and office working

£58,137 - £61,197 per year

35 hours per week – Monday to Friday

We are seeking a Lead Business Analyst who has a passion for seeking out improvements to join the Technology Business Analysis Practice in Worcester. In this role you will work with business colleagues as part of project and product delivery teams. You will be delivering key business analysis activities within complex business change initiatives, as well as providing leadership and mentoring to colleagues within the BA team. Each day will require you to engage your skills in several diverse ways, from requirements elicitation to user experience design through to change adoption.This role is based in Worcester and will include a balance of home and office working (3 days in the office and 2 days from home).

The role of Technology Lead Business Analyst will include:

• Being a leader within the Business Analysis function, promoting effective cross team and practice collaboration and communication, enabling and being responsible for decision making. Providing a holistic viewpoint questioning where necessary to minimise duplication and maximise value from existing investment and ensure alignment to Group strategic goals
• Managing, coaching and supporting Business Analyst programme, project or product management teams, planning ways of working and acting as a point of escalation to support delivery
• Managing and ensuring the creation of design artefacts and protypes as required to ensure solutions meet user needs, working with internal and external stakeholders to ensure the wider implementation of service and product improvements are effective and aligned to the Groups values and goals
• Overseeing work delivered by contractors ensuring agreed levels of service are being achieved and delivered enabling business efficiencies in line with Group goals
• Managing the recruitment, performance, training and development of quality people to ensure required skilled employees are available to meet the needs of the service

Skills and experiences:

• Able to demonstrate possession of a degree, management qualification or relevant professional qualification
• Comprehensive experience of undertaking a similar role
• Proven experience in management capabilitiesincludingestablishing deadlines and prioritising work loads for self and others
• Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £54,197 with an additional policy allowance of £3,940 per annum (rising to £57,050 with an additional policy allowance of £4,147 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.